TAIWAN TAOYUAN INTERNATIONAL AIRPORT CAR RENTAL REVIEWS

Very satisfied

Car is extremely new with only <1600km mileage. Pick up and drop off are effortless. Service is helpful and detailed in explaining what happened should we encounter accident or require road assistance, and on receiving traffic offences. There is no upsell on any insurance package.

QEEQ.com as always, great app to use.

Professional, enthusiastic, and considerate.

前回もこちらで車を借りました。便利で信頼できるお店です。

Highly recommend

Very easy booking

Good, great service

The service was alright, they answered all my questions and were very accommodating. The car was pretty good too.

Car condition very good. Counter staff very helpful. Car rental price is reasonable. Overall is Value for money.

Very good car rental company. They contact you in advance to check all your documents, including passport, driver license, and international driving permit, to make sure that you can indeed rent a car in Taiwan. Remember that not all drivers license or international driving permit from all countries can allow you to drive in Taiwan. Staff are very friendly and warn you everything you should pay attention. If you get any questions, just ask.

During the trip the car got a scratch. When returning the car the Budget Agent estimated the cost for car repair and we paid the amount x. The agent assured us that all is set and Both parties signed the return documents. One day later we got a message that the car repair costs will double to 2x. We answered that we do Not accept this. Not successful. Budget charged us the 2x amount. This is very bad behaviour and I will Never take a car from Budget again.

Pick up was a bit confusing because there was no counter at Airport. I ended up at info-desk. At rental-office everything went above expectations. Very important: no hassle over upgrades and I got the car I wanted!! Outside we did a walk-around for damage and the most important functions of the car were explained. Good service!

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It was a simple process to collect the car at taoyuan Taipei international airport. Just call the given number and a shuttle van picked us up and straight to the collection point which is near to the airport. Vice versa for car return. Car was new and in clean condition. Oh yes, there was a further discount on rental price just before car collection. Small but sweet gesture from qeeq.com.

The car is new and clean. We are the second driver to drive this Honda Fit. It’s hybrid, very fuel efficient and drive very well. Highly recommended this vendor.

Booking was easy and help is easy available via WhatsApp which is convenient. Highly recommended!

This is the first time i using this service no complain and so far quite happy. maybe i book a small car so feel space smaller.

no comment for now easy to use platform but for the addition insurance portion is not very clear. hope can improve on the pricing transparency

Convenient airport pickup and dropoff. Hassle free. Good driving advice. Easy to settle toll fees. English-speaking staff. Very pleased.

Best price of any site.

Very good service. Everything was smooth. Recommend!

Good instructions to pick up car

Rented a Honda Fit and car condition was excellent. Service is good. It's abit squeezy for 3 adults + 1 kid though. They even made a small booklet for 1st timer to explain the driving and parking rules in Taiwan (e.g never park along red line), to me, that was very very useful reference. Counter staff is also very helpful to go through once more about the rules in the booklet. Car return is also very efficiently done. The rental process is very pleasant!

Encountered a problem during collection as the number to call (+886-3-3862555) doesn't work, always goes to a voicemail. Was stranded in the airport for a while. Luckily the Taoyuan airport information counter staff has a list of phone numbers and managed to locate the rental company (They found IWS via the phone number instead of QEEQ). And gave me a different toll-free number that WORKS!

IWS Car Rental is fast and efficient.

QEEQ.com is user friendly and service is very prompt. I really liked the auto re-booking process whereby the car is re-booked at a lower price.

Poor service. The vehicle had 58,771 kilometers when I received it. I contacted the company about this high mileage and their response was that it was normal. I returned the car at 59,120 kilometers. The vehicle was in terrible condition, with noise and poor tires. I requested to extend the return time by two hours a day in advance, but the company refused. They stated that it would be treated as overdue and charged 208 per hour, to be paid in cash and left in the glove compartment. This is outrageous. Renting out a vehicle with such high mileage is extremely dangerous. Please be cautious.