Counter staff was great! A little tedious with all the signing and initials when I felt that all of the waivers and acknowledgements were made online during booking. Not the staffs fault just an observation.
About QEEQ:10.0/10
Used qeeq because of price offered for the vehicle I wanted as well as the cancelation options avaliable.
“Bait and switch plus umdisclosed fees till pickup.”
About Budget:8.0/10
First I had to request a domestic as they tried to put me into a KIA Forte when I was expecting a Ford Fusion. Ended up with a Chev Impala which was fine. At return they tried to stick me with some vehicle damage that was shown to me at pick up but was marked incorrectly on the initial inspection sheet. Then tried to charge me a late return fee because they had entered in the wrong info. The only reason I went with them was because of the unlimited mileage as I was going to Montreal and back, a 2000km trip and the usual 200km per day for 7 days wasn't gonna do the job. I ate the extra charges that pushed the rental up to $490+, over $100 more than expected because I wouldn't have been able to get another vehicle elsewhere on zero notice. Will not be dealing with them again.
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Deposit & credit card policies
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