PENSACOLA AIRPORT CAR RENTAL REVIEWS

Like: Awesome experience at Thrifty. We'll definitely be using them again.

The customer service was excellent. The clerk was very friendly and professional. He offered an upgrade for a larger, more comfortable vehicle. It was very much appreciated.

Customer service was fantastic as our travel plans had to change and our reservation needed to be modified. I was able to get a vehicle, although smaller, but for a better price.

Muy buen vehículo, gracias

Great service and easy to use

The car's GPS directed us to the wrong parking lot. I parked the car in another lot and went to the counter. An African American staff member came out to help me park the car, and he was very friendly and polite. The male staff member who handled the rental had a worse attitude, repeatedly saying we rented a B class. Only after we insisted did he change it to a 4-door car.

everyone was very courteous and I really liked my vehicle

Extremely satisfied

Only complaint.....the car was underequipped with USB ports.

Excellent, will use again

Dislike: Car smelled of smoke

Great car. Too bad you have to pay $15 per day for an extra driver without a maximum

Easy to use app. Thanks to the automatic rebook service we saved $60

No receipt was received. I asked for it to be emailed. This was done at the Hertz desk, since the Dollar desk was closed.

Exemplary service

Highly recommended

Excelente vehículo (Toyota Prius Prime) a un precio razonable

Ágil proceso de reserva

All went well. Friendly service at check out, even at 11:15 PM.

Booking platform worked well. No problems.

The service at the Budget Counter was outstanding, once I knew which counter to go to....

They were great no problems. Excellent service. Didn’t know about the extra money that was needed on my card.