Hertz, Zurich Airport Car Rental

3% OFF

Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Zurich Airport Information, Car Rental Instructions & Policies

Address

ZURICH AIRPORT

Telephone

+41447321395

Pick-up Instructions

The Hertz - Zurich Airport car rental location is in terminal

You can walk to the counter of Hertz - Zurich Airport car rental.

From Arrival 1 take the direction Mietwagen / Car Re ntal and follow the sign. From Arrival 2 take the direction Mietwagen / Car Rental.Take the last sign and follow it until our location.Continue to follow the sign Mietwagen / Car Rental. There are a lot of more signs coming like this with direction to our location.Continue to follow the sign Mietwagen / Car Rental.

Drop-off Instructions

From all directions take the exit FLUGHAFEN (Airport) and follow the signs Entering P3 keep the left lane. BEFORE THE BARRIERS take the slipway on the left and follow the Hertz-signs.Follow the signs RENTAL CAR RETURN and, if possible directly at shown lane. Keep the LEFT LANE. EXIT LEVEL 2 and follow the Hertz-signs until the return area of Hertz (last check in on the right). Google map link: https://maps.app.goo.gl/xwXkWJNm37antg6n8

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	06:00 -23:30	06:00 -23:30	06:00 -23:30	06:00 -23:30	06:00 -23:30	06:00 -23:30	06:00 -23:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

19 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: D1 Mercedes A, Discovery Sport, Porsche Macan, Volvo S60 A4 Perf Volvo S90, Mercedes E Class, Audi Q3 Tfsi 4x2 Incl. Gps, Bmw 5 Series

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in Switzerland

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

CHF 25.03/day

Winter tires rental

Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.

To be confirmed

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

To be confirmed

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

To be confirmed

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

To be confirmed

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Germany France Italy Slovenia Liechtenstein Czech Republic Spain Luxembourg Hungary Show More Germany France Italy Slovenia Liechtenstein Czech Republic Spain Luxembourg Hungary Vatican City State The Republic of San Marino Croatia Netherlands Belgium Monaco Slovakia Austria	CHF 32.43 per rental
Norway Denmark Sweden	CHF 30 per rental

European Union residents driving into Austria for 8 days or more, please contact your Reservation Centre. The following fees will apply in case of any damages outside Switzerland: Administrative fee damage: 180.67 CHF (including tax) Administrative fee traffic fines: 110.41 CHF (including tax) Vehicle changeover: 752.79 CHF (including tax)

Must-not:

Taking rental cars to following countries is not allowed:
Albania, Algeria, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Bulgaria, Cyprus, Egypt, Estonia, Georgia, Greece, Iceland, Israel, Kazakhstan, Kyrgyzstan, Latvia, Lithuania, North Macedonia, Moldova, Montenegro, Morocco, Romania, Russia, Serbia, Tajikistan, Tunisia, Turkey, Turkmenistan, Ukraine, Uzbekistan

Depending on car models, bringing rental cars to below countries is not allowed:

Representative Car Models	Countries
Renault Talisman Bmw Serie 5 Touring Volvo S60 A4 Perf Volvo S90 Audi A3 Sportback Toyota Prado Bmw Z4 Roadster Show More Renault Talisman Bmw Serie 5 Touring Volvo S60 A4 Perf Volvo S90 Audi A3 Sportback Toyota Prado Bmw Z4 Roadster 5 Series Nissan Nv3500 Toyota Landcruiser--4wd Mercedes E Class	Italy Czech Republic Poland Hungary Croatia Slovakia Slovenia

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

CHF 1500-10000 for other car models.

CHF 2500 for Great Wall Ora Funky Cat,Fiat Tipo Hb,Ford Focus,Opel Crossland,Opel Astra Kombi,Peugeot 308,Ford Focus,Compact Elite,Peugeot 208,Citroen C3,Fiat Panda,Peugeot 5008,Citroen C4 Picasso,Renault Scenic,Fiat 500e,Fiat 500,

CHF 3000 for Citroen E-berlingo,Volkswagen Id3,Mercedes A Class,Mini Convertible Cabrio,Toyota Highlander--4wd,Volkswagen Caddy Maxi,Peugeot 3008 Aut.,Renault Kangoo Z.e.,Skoda Octavia,Kia Ev6,Ford Kuga 4x4--4wd,Peugeot Peugeot,Nissan X,Kia Sportage,F Peugeot Rifter,

CHF 5000 for Mini Cooper Cabrio,D1 Mercedes A,Skoda Kodiaq 5+2 Seats,Renault Talisman,Tray With Gates-diesel,Bmw Ix,Mercedes Eqv-electric-4wd,Benz Vito 4x4--4wd,Bmw Serie 5 Touring,Volvo S60 A4 Perf Volvo S90,Audi A3 Sportback,Porsche Macan,Toyota Prado,5 Series,Audi Q3 Tfsi 4x2 Incl. Gps,Nissan Nv3500,V3 Volvo C40 E,Mercedes E Class,Lexus Rx-hybrid,Discovery Sport,

CHF 2750 for Great Wall Ora Funky Cat,

CHF 2750 for Fiat Tipo Hb,

CHF 2750 for Ford Focus,

CHF 3300 for Citroen E-berlingo,

CHF 2750 for Opel Crossland,

CHF 5500 for Mini Cooper Cabrio,

CHF 2750 for Opel Astra Kombi,

CHF 2750 for Peugeot 308,

CHF 3300 for Volkswagen Id3,

CHF 3300 for Mercedes A Class,

CHF 2500 for Compact Elite,

CHF 2750 for Peugeot 208,

CHF 2750 for Citroen C3,

CHF 2750 for Fiat Panda,

CHF 3300 for Mini Convertible Cabrio,

CHF 3300 for Toyota Highlander--4wd,

CHF 3300 for Volkswagen Caddy Maxi,

CHF 5500 for Renault Talisman,

CHF 3300 for Peugeot 3008 Aut.,

CHF 3300 for Peugeot 5008,

CHF 3300 for Renault Kangoo Z.e.,

CHF 3300 for Tray With Gates-diesel,

CHF 2750 for Citroen C4 Picasso,

CHF 3300 for Renault Scenic,

CHF 3300 for Skoda Octavia,

CHF 5500 for Bmw Ix,

CHF 5500 for Mercedes Eqv-electric-4wd,

CHF 5500 for Benz Vito 4x4--4wd,

CHF 5500 for Bmw Serie 5 Touring,

CHF 5500 for Volvo S60 A4 Perf Volvo S90,

CHF 2750 for Fiat 500e,

CHF 2750 for Fiat 500,

CHF 5500 for Audi A3 Sportback,

CHF 5500 for Toyota Prado,

CHF 5500 for 5 Series,

CHF 5500 for Audi Q3 Tfsi 4x2 Incl. Gps,

CHF 3300 for Kia Ev6,

CHF 3300 for Ford Kuga 4x4--4wd,

CHF 5500 for Nissan Nv3500,

CHF 3300 for Peugeot Peugeot,

CHF 3300 for Nissan X,

CHF 3300 for V3 Volvo C40 E,

CHF 3300 for Kia Sportage,

CHF 5500 for F Peugeot Rifter,

CHF 5500 for Mercedes E Class,

CHF 5500 for Lexus Rx-hybrid,

Theft Insurance Excess differs by car model:

CHF 2750 for Great Wall Ora Funky Cat,

CHF 2750 for Fiat Tipo Hb,

CHF 2750 for Ford Focus,

CHF 3300 for Citroen E-berlingo,

CHF 2750 for Opel Crossland,

CHF 5500 for Mini Cooper Cabrio,

CHF 2750 for Opel Astra Kombi,

CHF 2750 for Peugeot 308,

CHF 3300 for Volkswagen Id3,

CHF 3300 for Mercedes A Class,

CHF 2500 for Compact Elite,

CHF 2750 for Peugeot 208,

CHF 2750 for Citroen C3,

CHF 2750 for Fiat Panda,

CHF 3300 for Mini Convertible Cabrio,

CHF 3300 for Toyota Highlander--4wd,

CHF 3300 for Volkswagen Caddy Maxi,

CHF 5500 for Renault Talisman,

CHF 3300 for Peugeot 3008 Aut.,

CHF 3300 for Peugeot 5008,

CHF 3300 for Renault Kangoo Z.e.,

CHF 3300 for Tray With Gates-diesel,

CHF 2750 for Citroen C4 Picasso,

CHF 3300 for Renault Scenic,

CHF 3300 for Skoda Octavia,

CHF 5500 for Bmw Ix,

CHF 5500 for Mercedes Eqv-electric-4wd,

CHF 5500 for Benz Vito 4x4--4wd,

CHF 5500 for Bmw Serie 5 Touring,

CHF 5500 for Volvo S60 A4 Perf Volvo S90,

CHF 2750 for Fiat 500e,

CHF 2750 for Fiat 500,

CHF 5500 for Audi A3 Sportback,

CHF 5500 for Toyota Prado,

CHF 5500 for 5 Series,

CHF 5500 for Audi Q3 Tfsi 4x2 Incl. Gps,

CHF 3300 for Kia Ev6,

CHF 3300 for Ford Kuga 4x4--4wd,

CHF 5500 for Nissan Nv3500,

CHF 3300 for Peugeot Peugeot,

CHF 3300 for Nissan X,

CHF 3300 for V3 Volvo C40 E,

CHF 3300 for Kia Sportage,

CHF 5500 for F Peugeot Rifter,

CHF 5500 for Mercedes E Class,

CHF 5500 for Lexus Rx-hybrid,

CHF 2750-5500 for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.9 mi from Zurich Airport

Railway Stations

5 mi from Main Railway Station Zurich

5.7 mi from Zurich Stadelhofen

Hotels

2.3 mi from ibis Zurich Messe-Airport

4.9 mi from Bristol Hotel

Other Landmarks

5.6 mi from Paradeplatz

5.7 mi from Bellevueplatz

5.8 mi from Bürkliplatz

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 47.447794 8.568437

Location Images

Return Sign

Pickup Sign

The Rental Desk

The Sign

Guest Reviews

Total points： 8.7 / 10 Very good

Vehicle condition: 0.4
Vehicle cleanliness: 0.4
Spaciousness: 0.4
Counter staff: 0.4
Pick-up location: 0.4
Drop-off location: 0.4
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

N.Popovich
Zurich
6.3 /10 Average
Reviewed: Sunday, December 22, 2024
No one answered the phone to change the reservation. There was no option to change it online.
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Anonymous
Zurich
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
I called customer service to see if out of courtesy they can allow to return the car two hours later, and they declined saying that anything above 30 min would be a whole day charge. I suggest to introduce an hourly charge at the time of return. Wouldn't affect their vehicle turn around as they have huge inventory.It would build good will.
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SwissIT
Zurich
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Friendly and professional staff. Cars in good condition. Detailed documentation, including damage reports with pictures
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Ethel Conan
Zurich
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
The location is in the parking building at Zurich Airport, making pickup and drop-off very easy. I booked a MONDEO, but got a new Subaru Outback with only 450 kilometers.
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Channing Dick
Zurich
8 /10 Very good
Reviewed: Sunday, December 22, 2024
The staff at the store were very enthusiastic, but making us wait on-site for two hours until the scheduled pickup time was really frustrating.
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Elma Ferdinand
Zurich
6 /10 Average
Reviewed: Sunday, December 22, 2024
The service was very attentive and nice, but I was very dissatisfied with the car model! I booked a Volvo V40, but ended up with a Hyundai i30 at the same price! When I asked the store, they just said it's the same price and class, no exchange allowed.
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Joseph Pater
Zurich
8 /10 Very good
Reviewed: Sunday, December 22, 2024
Extremely satisfied
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Rachel Lucia
Zurich
8 /10 Very good
Reviewed: Sunday, December 22, 2024
The vehicle was very new and in good condition, service was quick. However, there were no BMW 3 Series cars available in the group we booked, and the station wagon's trunk was relatively small.
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Milo Ruth
Zurich
8 /10 Very good
Reviewed: Sunday, December 22, 2024
The service was excellent, but the pick-up process was a bit slow, probably due to the number of people.
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Marsh Price
Zurich
8 /10 Very good
Reviewed: Sunday, December 22, 2024
Generally satisfied, but the vehicle provided was different from what we reserved. We booked a Ford MPV with 7 seats, but got a Mercedes Vito with 9 seats. It was much larger and no reason was given. We didn't bother asking when we saw the car.
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Tabitha Webster
Zurich
8 /10 Very good
Reviewed: Sunday, December 22, 2024
Everything else was good, but picking up the car involved a long wait in line.
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Murray Isaac
Zurich
8 /10 Very good
Reviewed: Sunday, December 22, 2024
The service was enthusiastic and attentive.
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Sheila Warren
Zurich
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Very satisfied
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Leopold Chapman
Zurich
6 /10 Average
Reviewed: Sunday, December 22, 2024
The car wasn't there when I arrived, waited a long time, no upgrades were made, and there was no Chinese navigation.
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Mabel Fielding
Zurich
2 /10 Poor
Reviewed: Sunday, December 22, 2024
Hertz at the Swiss airport is a deceitful company. They gave me a good car, but imposed a huge penalty after use. I rented for 2 days, and the rental fee was only around 900 rubles, but the penalty was 5000 rubles for minor, nearly invisible issues, with no standardized comments. They charged my visa directly! Don’t rent a Hertz car in Europe anymore; they are completely deceitful and dishonest!
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Raymond Moulton
Zurich
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Good
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Zoe Charles
Zurich
8 /10 Very good
Reviewed: Sunday, December 22, 2024
Quick pick-up and return, charged a pre-authorization of 199 CHF, and an additional 99 CHF for an extra driver. The second day of renting, driving from Zurich to Milan, my luggage was stolen from the trunk. Overall experience was bad, especially since I had locked the car, but the items were still stolen without breaking the windows. Very puzzled.
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Rita Galsworthy
Zurich
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Hertz is a big, reliable company. The car pickup and return process was very quick.
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Violet Haggai
Zurich
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Simple procedures
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Maria Felix
Zurich
8 /10 Very good
Reviewed: Sunday, December 22, 2024
Overall, very good!
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Roxanne Bacon
Zurich
8 /10 Very good
Reviewed: Sunday, December 22, 2024
Overall okay
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Theobald Chapman
Zurich
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Very good
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Beacher Leigh
Zurich
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
We arrived early to try picking up the car. Initially, they told us there were no cars available and asked us to come back at the scheduled time. Later, they informed us that a car was available, and we managed to get it about an hour early. The return time remained the same as in the original booking. We found out later that this extra hour was crucial; otherwise, we would have been charged for an entire extra day! Also, the booked model was not available, so they upgraded us to a different, brand new car with a navigation system.
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Morgan Tony
Zurich
6 /10 Average
Reviewed: Sunday, December 22, 2024
The X1 I rented didn’t come with a spare tire or a temporary parking warning sign. Aren’t these standard? Asking was useless as they simply don’t provide them.
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Isaac Wallis
Zurich
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Everything went smoothly.
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Winni Law
Zurich
6 /10 Average
Reviewed: Sunday, December 22, 2024
Too many people in line
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Mona Lou(ie)
Zurich
6 /10 Average
Reviewed: Sunday, December 22, 2024
It's hard to rate. I had a lot of luggage, so I specifically rented a Peugeot 3008. Upon arrival, I was told they provided a similar model, a small BMW. The trunk was extremely small. I requested a larger trunk but was told there was no car of the same size available, and I had to pay extra. I ended up paying 150 francs more for a Honda, which was quite disheartening.
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Oswald Norris
Zurich
2 /10 Poor
Reviewed: Sunday, December 22, 2024
When picking up the car, the counter staff told me that the vehicle had no damage or scratches, and any scratch smaller than 2.5 cm would not be recorded. I only checked the body at pick-up and did not pay attention to the wheels and tires. Upon return, the staff claimed there were scratches on the front right wheel and demanded compensation without measuring, simply taking a photo and charging 350 Swiss Francs for repair plus 90 Swiss Francs for labor. I refused to sign, but was told the charge would proceed regardless. I'm disputing this with Hertz customer service. 1. The pick-up staff's guidance was insufficient and potentially misleading regarding scratches under 2.5 cm. 2. The return staff did not measure the length and insisted on the charge. Their latest response is to measure and photograph after the next rental. How can I be sure the damage wasn't caused by the next renter? 3. I cannot ascertain if the damage was pre-existing or caused during my rental. 4. Hertz did not provide specific scratch definitions or compensation terms. There is no official documentation clarifying whether this scratch requires compensation or detailing the cost.
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Vic Tobias
Zurich
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Switzerland truly is the pinnacle of human civilization. The entire process was completed in 10 minutes, and the experience was excellent. I booked a 3 series but got a free upgrade to a GLE. Compared to Italy, well...
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Fanny Gibbon
Zurich
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Pretty good
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Jack Roy
Zurich
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
The car rental procedures are simple, no upselling, and every fee is explained clearly. The car is new (less than a year old).
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Rex Mike
Zurich
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Very satisfied
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Anna Zechariah
Zurich
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Hertz offers reliable service.
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Veronica Defoe
Zurich
8 /10 Very good
Reviewed: Sunday, December 22, 2024
The queue at the counter was quite slow, everything else was fine. They are now clear that extra insurance is not needed.
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Mona Lou(ie)
Zurich
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Very satisfied. We originally booked a Mercedes A-Class and were worried that our three large suitcases wouldn't fit. However, Hertz upgraded us to a Volvo SUV with ample capacity.
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Colby
Zurich
8 /10 Very good
Reviewed: Sunday, December 22, 2024
Not bad.
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Lynn Partridge
Zurich
6 /10 Average
Reviewed: Sunday, December 22, 2024
It's okay. Their service quality is not necessarily better than domestic rental companies.
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Lester Melville
Zurich
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
As expected from a large company, the process was professional, the vehicle was relatively new, and the condition of the car was clearly confirmed via email.
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Gavin Dora
Zurich
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Very satisfied
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Miriam Lily
Zurich
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Very good. I'm a regular customer.
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Diana Coverdale
Zurich
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Quite good, the process is convenient.
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Ogden Gard(i)ner
Zurich
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Excellent
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Kennedy Samson
Zurich
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Very satisfied
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Vivian Ezekiel
Zurich
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
The German-style English was exhausting
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Theresa Needham
Zurich
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Very satisfied
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Sid Lindsay
Zurich
8 /10 Very good
Reviewed: Sunday, December 22, 2024
Satisfied.
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Dave Winifred
Zurich
8 /10 Very good
Reviewed: Sunday, December 22, 2024
Overall, it's acceptable.
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Madge Walter
Zurich
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Great, the staff are friendly!
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Isabel Grace
Zurich
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Very good, the reminders on the app are very thorough
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Adela Quiller
Zurich
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
The car was new with good condition, and the service was excellent. The pickup and return were convenient. The only drawback is that the price was a bit high during peak season. I'll definitely come back when the prices are more reasonable.
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Albert Irving
Zurich
8 /10 Very good
Reviewed: Sunday, December 22, 2024
Smiled through the entire process
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Harley Marcellus
Zurich
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Satisfied
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Xaviera Swift
Zurich
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Excellent!
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Merry Lawson
Zurich
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Great service, felt the familiar Hertz experience
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Charlotte Birrell
Zurich
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Very satisfied
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Poppy Sidney
Zurich
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Very satisfied
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Alva Dupont
Zurich
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Very satisfied
Read More >