Alamo, Istanbul Airport Intl. Terminal Car Rental

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Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Alamo - Istanbul Airport Intl. Terminal Information, Car Rental Instructions & Policies

Address

ISTANBUL AIRPORT, TAYAKADIN MH ULUBATLI HASAN CD, ISTANBUL, 34277

Telephone

+902124653546

Pick-up Instructions

The Alamo - Istanbul Airport Intl. Terminal car rental location is in terminal

You can walk to the counter of Alamo - Istanbul Airport Intl. Terminal car rental.

The Rental office is located in terminal. Shuttle service is not required. Serviced by Enterprise Rent A Car.

Drop-off Instructions

Please set your GPS to "Terminal Caddesi". Once you reach the airport area, please pay attention to the huge "Rent a Car Drop Point" sign. Follow the signs to the return parking.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 100 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

The following models require 1 year's of license holding time: Renault Clio 5 Diesel, Renault Zoe, Toyota Yaris Hybrid O Similar, Peugeot 208, Lancia Y-diesel, Fiat Panda, Peugeot208, Ford Mondeo, Toyota Corolla, Skoda Octavia, Renault Captur, Fiat 500

The following models require 2 year's of license holding time: Ford Focus Hybrid, Fiat Tipo Hb, Hyundai I20 Diesel Or Similar, Ford Focus, Fiat Egea Cross, Suzuki Vitara, Nissan Juke, Opel Astra, Peugeot 3008 Aut., Nissan Qashqai-diesel, Ford Tourneo Courier, Skoda Octavia, Bmw 2 Series, Tcross 10 Tsi Renegade, Mercedes Vito, Ford Tourneo, Skoda Superb, Peugeot 508, Vauxhall Insignia Or Similar, Opel Insignia, Opel Grandland, Toyota C-hr, Ford Kuga, Dacia Duster

The following models require 3 year's of license holding time: No Car Model Description, Bmw X1, Bmw 5 Series, 4x4 Winter-diesel, Volvo Xc60, Toyota Hilux, Mercedes Vito - 9 Seats, Automatic, Diesel, Make And Model Guaranteed, Peugeot 2008, Mg 4, Bmw 5 Series, Mercedes Vito Diesel, Bmw 2 Series Coupe, Audi A3 Sportback, Rover Velar Winter-diesel, Xc60 Plug In, Porsche Macan, Ford Ranger, Peugeot Expert Traveller 9person Aut., Peugeot Tracker Caravan, Mercedes Clase V Automatic O Similar, Peugeot 5008, Tesla Model S, Mercedes E Class, Bmw Ix3, Mercedes S-class

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full driver's license issued in Turkey

Additional Extras

To be updated

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 200-500 for other car models.

EUR 500 for Fiat Egea Cross,

EUR 500 for No Car Model Description,Ford Focus Hybrid,Fiat Tipo Hb,Hyundai I20 Diesel Or Similar,Ford Focus,Suzuki Vitara,Nissan Juke,Renault Clio 5 Diesel,Renault Zoe,Toyota Yaris Hybrid O Similar,Peugeot 208,Lancia Y-diesel,Fiat Panda,Peugeot208,Opel Astra,Ford Mondeo,Toyota Corolla,Skoda Octavia,Renault Captur,Skoda Tracker Caravan,Ford Tourneo Courier,Skoda Octavia,Fiat 500,

EUR 700 for Bmw X1,Bmw 5 Series,4x4 Winter-diesel,Volvo Xc60,Peugeot 2008,Mg 4,Peugeot 3008 Aut.,Nissan Qashqai-diesel,Bmw 2 Series,Tcross 10 Tsi Renegade,Xc60 Plug In,Skoda Superb,Vauxhall Insignia Or Similar,Opel Insignia,Opel Grandland,Toyota C-hr,Ford Kuga,Dacia Duster,

EUR 1000 for Toyota Hilux,Ford Tourneo,Bmw 2 Series Coupe,Audi A3 Sportback,Rover Velar Winter-diesel,Porsche Macan,Ford Ranger,Peugeot 508,

EUR 1500 for Mercedes Vito - 9 Seats, Automatic, Diesel, Make And Model Guaranteed,Bmw 5 Series,Mercedes Vito,Mercedes Vito Diesel,Peugeot Expert Traveller 9person Aut.,Peugeot Tracker Caravan,Mercedes Clase V Automatic O Similar,Peugeot 5008,Tesla Model S,Mercedes E Class,Bmw Ix3,Mercedes S-class,

Theft Insurance Excess differs by car model:

EUR 1000 for Toyota Hilux,Ford Tourneo,Bmw 2 Series Coupe,Audi A3 Sportback,Rover Velar Winter-diesel,Porsche Macan,Ford Ranger,Peugeot 508,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.1 mi from Istanbul Airport

19.4 mi from Istanbul Ataturk Airport

38.6 mi from Istanbul Sabiha Gokcen International Airport

Railway Stations

20.7 mi from Yenikapi Train Station

21.2 mi from Sultanahmet Tram Station

23.2 mi from Haydarpasa Terminal

Other Landmarks

20.5 mi from Spice Bazaar

21.3 mi from Hagia Irene

21.3 mi from Hagia Sophia

FIND ME A CHEAP RENTAL

Map view of Alamo Store Location

coordinates: 41.259888 28.744196

Guest Reviews

Total points： 8.1 / 10 Very good

Vehicle condition: 0.6
Vehicle cleanliness: 0.6
Spaciousness: 0.6
Counter staff: 0.6
Pick-up location: 0.6
Drop-off location: 0.6
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

Y.MOOSA
Istanbul
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
One of the best service ever received from a rental company. I got an upgraded car.
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naser_alrashidi@yaho
Istanbul
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
excellent
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Hiram Chaplin
Istanbul
2 /10 Poor
Reviewed: Sunday, December 22, 2024
Firstly, this company is impossible to find within the airport as it's affiliated with another company. I had to ask several people before I finally realized it was right in front of me. The paperwork processing was very slow, and then they took me to the parking lot to get the car, which was about a 5-8 minute drive. The parking lot was massive and chaotic, with cars from many companies parked haphazardly. The car they gave us wasn't even cleaned properly, and I had to wait nearly an hour outside to complete the formalities (which didn’t match the car I had booked). When I requested a replacement car, they said there was none available, only this one. It was truly awful. When returning the car, I drove to the airport, called the company, and someone came to pick it up 5 minutes later.
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Deborah Joshua
Istanbul
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Very good service attitude
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Verne Cumberland
Istanbul
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
The store's service is quite good.
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Lorraine Lewis
Istanbul
2 /10 Poor
Reviewed: Sunday, December 22, 2024
It took a long time because initially they said we'd get a Nissan Qashqai, but then kept trying to switch us to a Renault. Only when I said I wanted to cancel the order did they give us a Mercedes GLA. Sigh, exhausting.
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Lambert Jennings
Istanbul
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Easy to find
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Florence Bronte
Istanbul
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Almost no queue
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Jacqueline Huggins
Istanbul
8 /10 Very good
Reviewed: Sunday, December 22, 2024
Very good
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Alexander Truman
Istanbul
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Overall satisfied
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Jeff DuBois
Istanbul
2 /10 Poor
Reviewed: Sunday, December 22, 2024
This car rental experience was extremely disappointing. 1. The vehicle provided to us had scratches and dents everywhere, with parts of the car's exterior even peeling off. We requested to change the car, but the rental company had a very bad attitude and directly told us that this was the only car available, and if we didn’t want it, we should just cancel. Communicating through the third-party booking company did not help at all, so we spent the rest of our trip worrying about potential problems with the vehicle, which severely affected our mood. 2. After returning the car, we discovered an additional hidden charge of $400. We had clearly stated upon pickup that we did not want insurance, but the rental company renamed the charge, and what we thought was a security deposit turned into a payment. This issue remained unresolved even after lengthy communication with the booking company. Are they taking advantage of Chinese customers? 3. This rental company not only has terrible service and a rude attitude, but their store is also shared with other companies, with only small signage. It clearly shows signs of poor management and is not a preferred choice. Finally, a strong recommendation: Do not rent from this company! I also hope the booking platform will terminate their partnership with this company!
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Rodney Elsie
Istanbul
6 /10 Average
Reviewed: Sunday, December 22, 2024
Picking up the car was very smooth, but returning it at night was difficult as we couldn't find the location. We had to park the car outside the airport departure hall as instructed for returning the vehicle. We hoped the car rental staff would come and drive the car away, but they insisted we drive to the parking lot behind their office, pointing fervently in that direction. Driving from the departure hall to the indicated parking lot involved many intersections, which seemed easy for them but took us quite a lot of time. It was very stressful as our flight was about to take off.
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Belinda Alsop(p)
Istanbul
8 /10 Very good
Reviewed: Sunday, December 22, 2024
Paperless system, operations are done on a tablet, but there's a wait in line.
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June MacMillan
Istanbul
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
The charge list after returning the car didn't specify the speeding fine, which made me think it was an unexplained charge, so I applied for after-sales service. Everything else was great, and the pickup and return processes were smooth.
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Eudora Dan
Istanbul
6 /10 Average
Reviewed: Sunday, December 22, 2024
Average
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Nathaniel Kell(e)y
Istanbul
2 /10 Poor
Reviewed: Sunday, December 22, 2024
Not good
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Bing Smith
Istanbul
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
The staff were very friendly and patient.
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Ida Wat
Istanbul
8 /10 Very good
Reviewed: Sunday, December 22, 2024
The service was enthusiastic, rental procedures were processed quite quickly. Maybe because it was peak time, I had to wait 20 minutes for the car to be cleaned and returned, but everything else was good.
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Blanche Poe
Istanbul
8 /10 Very good
Reviewed: Sunday, December 22, 2024
Very satisfied, it was great.
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Frederic Gregory
Istanbul
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Very satisfied
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Parker Gladstone
Istanbul
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
This car rental company has excellent service!
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Molly Ann
Istanbul
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Very satisfied
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Ursula Landon
Istanbul
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
There was a minor issue; the car broke down for some reason and wouldn't go above 30 mph. I contacted customer service, and they resolved it by letting me exchange the car at the nearest store.
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Winni Law
Istanbul
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Very satisfied
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Bernie Faraday
Istanbul
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
I booked a Corolla but received a Megane, which is an upgrade.
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Sheila Warren
Istanbul
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
I must give a super high rating, full marks for their service.
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Mildred Micah
Istanbul
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Satisfied
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Marguerite Robin
Istanbul
6 /10 Average
Reviewed: Sunday, December 22, 2024
Average
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Hulda Hutt
Istanbul
8 /10 Very good
Reviewed: Sunday, December 22, 2024
The specified model wasn't provided; they gave us a Carolla SUV. The parking garage was poor, and there were several dents and scratches on the car.
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