From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7697285356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7697285356
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Alamo, Dusseldorf Airport Car Rental

Alamo 2000+ ratings, 16 reviews

Dusseldorf, Germany

8.3 / 10 Very good

Best Price Car Rentals at Dusseldorf Airport(DUS)

Last updated on: December 19, 2024

Alamo - Dusseldorf Airport Information, Car Rental Instructions & Policies

Address

ENTERPRISE RENT A CAR, RING 1 FLUGHAFEN DUSSELDORF, DUSSELDORF, NW, 40474

Telephone

+492119843000

Pick-up Instructions

The Alamo - Dusseldorf Airport car rental location is in terminal

You can walk to the counter of Alamo - Dusseldorf Airport car rental.

Follow signs to the Car Rental desks. Alamo/Enterprise/National is located to the far left hand-side of the other Car rental desks.

Drop-off Instructions

The service is provided by the ENTERPRISE branch. The branch is located near the airport parking lot. Follow the "rental car return" sign and enter the ground floor of the rental center. After parking the car, give the key to the staff.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
06:00 -23:00
06:00 -23:00
06:00 -23:00
06:00 -23:00
06:00 -23:00
06:00 -23:00
06:00 -23:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 8.4 - 12.3 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

EU Driving Licence

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + Official embassy translation in English

Please note that your English translation should be authorized by the embassy.

Non-local licenses from countries that are part of the International Driving Permit Agreement must be accompanied by an International Driving Permit. Renters with licences from countries that are not part of the International Driving Permit Agreement sho

For local renters, you need to bring:

Full driver's license issued in Germany

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Italy

Croatia

Hungary

The Republic of San Marino

Czech Republic

Slovakia

Slovenia

Vatican City State

Poland

Show More

Italy

Croatia

Hungary

The Republic of San Marino

Czech Republic

Slovakia

Slovenia

Vatican City State

Poland

Denmark

Liechtenstein

Luxembourg

Austria

Andorra

Norway

Monaco

Belgium

France

Ireland

Sweden

Switzerland

Gibraltar

Finland

United Kingdom

Netherlands

Portugal

Spain

EUR 6.24 per day
Vehicles of the brands Audi,BMW,Mercedes,VW, Land Rover, Jaguar luxur Elite ElectricVehicles cannot be rented for cross border travels. Airport & Rail locations 6.24EUR per day. All other locations 5.00EUR per day. Maximum charge is 10 days. Prices include taxes and fees.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 950 for Ford Focus Hybrid,Fiat Tipo Hb,Hyundai I20 Diesel Or Similar,Ford Focus,Kona,Nissan Juke,Opel Astra Kombi,Peugeot 308,Ford Focus,Audi A3 Sportsback,Mercedes A-class,Ford Fiesta,Renault Clio,Ford Mondeo,Toyota Corolla,Skoda Octavia,Renault Captur,Mg 4,Toyota Rav4 Hybrid,Peugeot 3008 Aut.,Opel Movano Xl2 10/12m3,Renault Scenic,Volkswagen Touran,Skoda Octavia,Skoda Octavia,Toyota Aygo,Fiat 500,Peugeot 508,Opel Insignia,Volvo Xc40,Ford Kuga,Skoda Karoq,F Peugeot Rifter,Renault Grand Scenic,Toyota Avensis,Ford Mondeo Wagon,Special,

EUR 1150 for Toyota Camry,Bmw 5 Series,Bmw 3 Series,Volvo Xc60,Volvo Xc60,Volkswagen Caddy Maxi,Citroen Space Tourer,Renault Talisman,Bmw 3 Series,Benz V Class,Ford Tourneo Custom,Opel Vivaro,Audi A3 Sportback,Mercedes C-class,Mercedes Eqc,Porsche Macan,5 Series,Audi A6,

EUR 2500 for Tesla Model S,

EUR 1050 for Great Wall Ora Funky Cat,Ford Focus Hybrid,Fiat Tipo Hb,Hyundai I20 Diesel Or Similar,Ford Focus,Jeep Avenger,Kona,Nissan Juke,Opel Astra Kombi,Peugeot 308,Ford Focus,Audi A3 Sportsback,Mercedes A-class,Leaf 500e Icon Mini Cooper,Ford Fiesta,Renault Zoe,Ford Mondeo,Toyota Corolla,Skoda Octavia,Mg 4,Opel Movano Xl2 10/12m3,Renault Scenic,Volkswagen Touran,Skoda Octavia,Skoda Octavia,Toyota Aygo,Fiat 500,Volkswagen Id.7,Volvo Xc40,Special,

EUR 1250 for Toyota Camry,Bmw 5 Series,Bmw 3 Series,Bmw Ix3,Volvo Xc60,Volvo Xc60,Volkswagen Caddy Maxi,Citroen Space Tourer,Renault Talisman,Bmw 3 Series,Benz V Class,Ford Tourneo Custom,Opel Vivaro,Tesla Model 3,Audi A3 Sportback,Mercedes C-class,Mercedes Eqc,Porsche Macan,5 Series,Audi A6,F Peugeot Rifter,Renault Grand Scenic,Tesla Model S,

Theft Insurance Excess differs by car model:

EUR 950 for Ford Focus Hybrid,Fiat Tipo Hb,Hyundai I20 Diesel Or Similar,Ford Focus,Kona,Nissan Juke,Opel Astra Kombi,Peugeot 308,Ford Focus,Audi A3 Sportsback,Mercedes A-class,Ford Fiesta,Renault Clio,Ford Mondeo,Toyota Corolla,Skoda Octavia,Renault Captur,Mg 4,Toyota Rav4 Hybrid,Peugeot 3008 Aut.,Opel Movano Xl2 10/12m3,Renault Scenic,Volkswagen Touran,Skoda Octavia,Skoda Octavia,Toyota Aygo,Fiat 500,Peugeot 508,Opel Insignia,Volvo Xc40,Ford Kuga,Skoda Karoq,F Peugeot Rifter,Renault Grand Scenic,Toyota Avensis,Ford Mondeo Wagon,Special,

EUR 1150 for Toyota Camry,Bmw 5 Series,Bmw 3 Series,Volvo Xc60,Volvo Xc60,Volkswagen Caddy Maxi,Citroen Space Tourer,Renault Talisman,Bmw 3 Series,Benz V Class,Ford Tourneo Custom,Opel Vivaro,Audi A3 Sportback,Mercedes C-class,Mercedes Eqc,Porsche Macan,5 Series,Audi A6,

EUR 2500 for Tesla Model S,

EUR 1050 for Great Wall Ora Funky Cat,Ford Focus Hybrid,Fiat Tipo Hb,Hyundai I20 Diesel Or Similar,Ford Focus,Jeep Avenger,Kona,Nissan Juke,Opel Astra Kombi,Peugeot 308,Ford Focus,Audi A3 Sportsback,Mercedes A-class,Leaf 500e Icon Mini Cooper,Ford Fiesta,Renault Zoe,Ford Mondeo,Toyota Corolla,Skoda Octavia,Mg 4,Opel Movano Xl2 10/12m3,Renault Scenic,Volkswagen Touran,Skoda Octavia,Skoda Octavia,Toyota Aygo,Fiat 500,Volkswagen Id.7,Volvo Xc40,Special,

EUR 1250 for Toyota Camry,Bmw 5 Series,Bmw 3 Series,Bmw Ix3,Volvo Xc60,Volvo Xc60,Volkswagen Caddy Maxi,Citroen Space Tourer,Renault Talisman,Bmw 3 Series,Benz V Class,Ford Tourneo Custom,Opel Vivaro,Tesla Model 3,Audi A3 Sportback,Mercedes C-class,Mercedes Eqc,Porsche Macan,5 Series,Audi A6,F Peugeot Rifter,Renault Grand Scenic,Tesla Model S,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.4 mi from Dusseldorf Airport

11.7 mi from Monchengladbach Airport

35.1 mi from Dusseldorf - Weeze Airport

Railway Stations

1.1 mi from Bahnhof Düsseldorf Flughafen

4.2 mi from Central Station Düsseldorf

Other Landmarks

3.7 mi from Dusseldorf Town Hall

3.7 mi from Castle Square

FIND ME A CHEAP RENTAL
Map view of Alamo Store Location
coordinates: 51.279786 6.769596

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 8.3 / 10 Very good

  • Vehicle condition: 3.2
  • Vehicle cleanliness: 3.1
  • Spaciousness: 3.2
  • Counter staff: 3.2
  • Pick-up location: 3.0
  • Drop-off location: 2.8
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • g.korabi

    Dusseldorf

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    when we got to the Alamo desk, she told us that there are no car for 7 people she offered to give us a car for 9 but we didn't need a car this big but we had to take it, and we paid 250€ deposit, they didn't give us the deposit back till now. Also when we went to give the car back we went to the address they gave us, we waited almost for half an hour and then they called us and informed us we should be in another place , we went there , we gave back the car , they checked it outisde and inside and they said everything is fine. next day I notice they took 1250€ from my credit card and when we calles them they calimed that we had a car accident with the car although we did not and they checked it. and till now I still didn't get my 250€ back from them.
    Read More >
  • B.Galic

    Dusseldorf

    9 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very good counter customer service at airport; For a reasonable charge upgrade to Golf automatic turned out to be a good choice.
    Read More >
  • A.Michelmann

    Dusseldorf

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Best Enterprise/Alamo station in Germany. Good service, free Coffee. Love it
    Read More >
  • Anonymous

    Dusseldorf

    9.3 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very expensive kids booster.
    Read More >
  • G Bicukaj

    Dusseldorf

    9.7 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    It was very smooth service when picking up the car, they even upgraded to a better one at that moment. Guy who worked there at reception was super helpful, suggested on better insurance for us and gave his card if something would happened or any troubles would occur.
    Read More >
  • A.Orlov

    Dusseldorf

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    We got an amazing new cabrio instead of the ordered one. Enjoined so much :)
    Read More >
  • Porter Lindberg(h)

    Dusseldorf_del

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Only a driver's license is needed, no translation required.
    Read More >
  • Lorraine Lewis

    Dusseldorf

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Friendly and attentive staff
    Read More >
  • Elvis Lee

    Dusseldorf_del

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    The car rental service at Düsseldorf Airport was decent. The lady at the front desk was a fellow alumna from Dortmund University. The Ford Mondeo estate they provided was great, but they charged me an extra 30 euros for the one-way rental. I had asked QEEQ and they said it was included, but the front desk said it showed up in their system. Since I was in a hurry with kids and elderly family members, I didn't pay much attention.
    Read More >
  • Roy Daniell

    Dusseldorf_del

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    The service is standard. They keep recommending the CDW waiver and their own insurance during car pickup; just refuse it.
    Read More >
  • Blanche Richard

    Dusseldorf_del

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    The service was acceptable, but they promised an automatic car and gave me a manual instead.
    Read More >
  • Emmanuel Field

    Dusseldorf_del

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Service was quite good. We arrived late and had to change the car. Both pick-up and drop-off went smoothly.
    Read More >
  • Zara Hodgson

    Dusseldorf_del

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very professional attitude!
    Read More >
  • Bernie Faraday

    Dusseldorf

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    Due to language barriers, the staff arranged for a return with an empty tank. When I returned the car, the tank had extra fuel and I was charged. It's unreasonable to expect anyone to guarantee an empty tank upon return! The extra fuel wasn't refunded; this feels like an indirect way to take advantage of renters. It feels like a trap.
    Read More >
  • Bess Ralph

    Dusseldorf

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Not bad.
    Read More >
  • Tobey Crichton

    Dusseldorf

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very satisfied
    Read More >
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