From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7116003357
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7116003357
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Alamo, Heathrow Airport Car Rental

Alamo 300+ ratings, 2 reviews

London, England, United Kingdom

2.0 / 10 Poor

Alamo - Heathrow Airport Information, Car Rental Instructions & Policies

Address

Northern Perimeter Road, Hounslow, London, UK, TW6 2RY

Telephone

Pick-up Instructions

Serviced by Enterprise. Please take shuttle service to Northern Perimeter road.

Drop-off Instructions

Serviced by Enterprise. Please take shuttle service to Northern Perimeter road.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
05:00 -00:00
05:00 -00:00
05:00 -00:00
05:00 -00:00
05:00 -00:00
05:00 -00:00
05:00 -00:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

25 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

EU Driving Licence

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

UK Driving License(with DVLA check code/DVLA endorsement record)

In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

For local renters, you need to bring:

Full driver's license issued in United Kingdom

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Austria

Belgium

Croatia

Czech Republic

Denmark

France

Germany

Italy

Netherlands

Show More

Austria

Belgium

Croatia

Czech Republic

Denmark

France

Germany

Italy

Netherlands

Poland

Slovakia

Slovenia

Spain

Switzerland

GBP 300 per rental
Customers who collect a vehicle from the UK mainland and wish to drive within mainland Europe are required to purchase European Travel Coverage. European Travel Coverage provides the customers with our written consent (VE103B form) to drive the vehicle in the countries stated below and to access 24/7 international breakdown cover through the AA. In all cases, customers must inform the rental branch of their intention to leave the UK mainland with the vehicle and require our authorization. Customers are required to inform the rental branch with no less than 72 hours’ notice prior to collecting the vehicle to arrange their European Travel Coverage. European Travel Coverage is only available to customers paying with a credit card and the vehicle must only be used in the following countries: Austria, Belgium, Croatia, Czech Republic, Denmark, France, Germany, Italy, Netherlands, Poland, Slovakia, Slovenia, Spain, Switzerland, UK. This includes the destination and any countries customers might travel through. Premium, Luxury and Executive vehicles are excluded from the European Travel Coverage product and are therefore not allowed to leave the country. The charge for European Travel Coverage is £300.00 per rental for all cross border travels. Customers renting from Northern Ireland wishing to cross the border into the Republic of Ireland will only be charged £25.53
Depending on car models, bringing rental cars to below countries would cost differently:
Representative Car Models Countries Charges

Ford Tourneo Custom

Ireland

GBP 300 per rental
Customers who collect a vehicle from the UK mainland and wish to drive within mainland Europe are required to purchase European Travel Coverage. European Travel Coverage provides the customers with our written consent (VE103B form) to drive the vehicle in the countries stated below and to access 24/7 international breakdown cover through the AA. In all cases, customers must inform the rental branch of their intention to leave the UK mainland with the vehicle and require our authorization. Customers are required to inform the rental branch with no less than 72 hours’ notice prior to collecting the vehicle to arrange their European Travel Coverage. European Travel Coverage is only available to customers paying with a credit card and the vehicle must only be used in the following countries: Austria, Belgium, Croatia, Czech Republic, Denmark, France, Germany, Italy, Netherlands, Poland, Slovakia, Slovenia, Spain, Switzerland, UK. This includes the destination and any countries customers might travel through. Premium, Luxury and Executive vehicles are excluded from the European Travel Coverage product and are therefore not allowed to leave the country. The charge for European Travel Coverage is £300.00 per rental for all cross border travels. Customers renting from Northern Ireland wishing to cross the border into the Republic of Ireland will only be charged £25.53

Must-not:

Taking rental cars to following countries is not allowed:
Ireland

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1200 for Chevrolet Lacetti,Mercedes A-class,Ford Focus,Fiat 500x,Vauxhall Corsa,Fiat 500,Vauxhall Corsa,Ford Fiesta,Toyota Yaris,Dacia Logan 1.0 Or Similar,Toyota Corolla,Skoda Octavia,Volkswagen Up,Fiat 500,Skoda Superb,Peugeot 508,Vauxhall Insignia,Opel Insignia,

EUR 1350 for Fiat Ducato,Ford Galaxy,Citroen Space Tourer,Master Lift 17m3,Renault Scenic,Peugeot 5008,Lwb High Roof,F Peugeot Rifter,Vauxhall Zafira,

EUR 1400 for Audi A3 Sportsback,Mercedes A-class,

GBP 2000 for other car models.

GBP 2000 for Audi A3 Sportsback,Mercedes A-class,Leaf 500e Icon Mini Cooper,Bmw Ix3,Volvo Xc60,Volvo Xc60,Ford Galaxy,Citroen Space Tourer,Toyota Corolla,Skoda Octavia,Mg 4,Toyota Rav4 Hybrid,Vauxhall Grandland X,Peugeot 3008 Aut.,Opel Movano Xl2 10/12m3,Peugeot 5008,Bmw Serie 5,Bmw 5 Series,Bmw Ix,Volvo Xc90,Ford Tourneo Custom,Opel Vivaro,Tesla Model 3,Honda Civic,Bmw 5 Series,Mercedes Classe C,Mercedes C-class,Mercedes Eqc,Volvo Cx60,Skoda Superb,Skoda Octavia,Peugeot 508,Vauxhall Insignia,Opel Insignia,Volvo Xc40,Mitsubishi Outlander,Ford Kuga,Ford Kuga,Vauxhall Zafira,Polestar 2,Bmw 7 Series,Mercedes S-class,Landrover Range Rover Sport,Range Rover Sport,

GBP 1500 for Great Wall Ora Funky Cat,Ford Focus Hybrid,Hyundai Ioniq,Ford Focus,Volkswagen Golf,Fiat 500x,Jeep Avenger,Kia Niro,Kona,Nissan Juke,Vauxhall Corsa,Fiat 500,Renault Zoe,Toyota Yaris,Toyota Yaris,Dacia Logan 1.0 Or Similar,Fiat 500,

GBP 1500-2000 for Fiat Ducato,Master Lift 17m3,Ford Transit,Mercedes Sprinter Long Wheelbase,Ford Luton Van,Lwb High Roof,

Theft Insurance Excess differs by car model:

GBP 2000 for Audi A3 Sportsback,Mercedes A-class,Leaf 500e Icon Mini Cooper,Bmw Ix3,Volvo Xc60,Volvo Xc60,Ford Galaxy,Citroen Space Tourer,Toyota Corolla,Skoda Octavia,Mg 4,Toyota Rav4 Hybrid,Vauxhall Grandland X,Peugeot 3008 Aut.,Opel Movano Xl2 10/12m3,Peugeot 5008,Bmw Serie 5,Bmw 5 Series,Bmw Ix,Volvo Xc90,Ford Tourneo Custom,Opel Vivaro,Tesla Model 3,Honda Civic,Bmw 5 Series,Mercedes Classe C,Mercedes C-class,Mercedes Eqc,Volvo Cx60,Skoda Superb,Skoda Octavia,Peugeot 508,Vauxhall Insignia,Opel Insignia,Volvo Xc40,Mitsubishi Outlander,Ford Kuga,Ford Kuga,Vauxhall Zafira,Polestar 2,Bmw 7 Series,Mercedes S-class,Landrover Range Rover Sport,Range Rover Sport,

GBP 1500 for Great Wall Ora Funky Cat,Ford Focus Hybrid,Hyundai Ioniq,Ford Focus,Volkswagen Golf,Fiat 500x,Jeep Avenger,Kia Niro,Kona,Nissan Juke,Vauxhall Corsa,Fiat 500,Renault Zoe,Toyota Yaris,Toyota Yaris,Dacia Logan 1.0 Or Similar,Fiat 500,

GBP 1500-2000 for Fiat Ducato,Master Lift 17m3,Ford Transit,Mercedes Sprinter Long Wheelbase,Ford Luton Van,Lwb High Roof,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.2 mi from Heathrow Airport T1-T4

0.2 mi from Heathrow Airport

1.6 mi from Heathrow Airport T5

Railway Stations

12.2 mi from Paddington Station

13.3 mi from Victoria Station

14.2 mi from Euston Station

Hotels

11.3 mi from Copthorne Tara Hotel London Kensington

11.5 mi from Seraphine London Kensington Garden Hotel

11.6 mi from Millennium Gloucester Hotel London

Other Landmarks

14.1 mi from Trafalgar Square

14.2 mi from Big Ben

16.2 mi from Tower Of London

FIND ME A CHEAP RENTAL
Map view of Alamo Store Location
coordinates: 51.472428 -0.450725

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 2.0 / 10 Poor

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins
  • Celeste Jack

    London

    2 /10 Poor

    Reviewed: Monday, December 23, 2024

    The staff did not thoroughly explain the car's condition when we picked it up. We paid extra to upgrade the car and were misled into using the wrong fuel, which resulted in two towing incidents. We waited 10 hours on the highway. Compared to my previous experience with Enterprise, this was terrible. Think twice before renting from them. We were charged over 6000 RMB for car damages. Although we bought comprehensive insurance from Zuzuche that includes roadside assistance, they later refused to cover it. It was very frustrating as they only offered a 200 RMB compensation. We refused to settle and will definitely file a complaint against Zuzuche for deceptive practices. Others who face similar issues should also stand up and not tolerate non-compensation. Be cautious if you consider buying their full insurance, as they won't cover road assistance when needed. Road assistance abroad is very expensive. Why did I buy the full insurance in the first place?
    Read More >
  • Oswald Norris

    London

    2 /10 Poor

    Reviewed: Monday, December 23, 2024

    The staff did not thoroughly inspect the car during pickup. We paid extra to upgrade the car and were misled to add the wrong fuel, resulting in two tows and a 10-hour wait on the highway. Compared to our previous experience with Enterprise, it was really poor. If you plan to rent from them, think twice. We were charged over 6000 RMB for car damage. The full insurance we bought from Zuzuche included roadside assistance, but later Zuzuche refused to cover it. It's so infuriating that they want to brush us off with 200 RMB. We will definitely complain to the consumer hotline about Zuzuche's deceitful practices. Anyone else who encounters this should also stand up and not compromise. Be especially cautious if you're considering their full insurance—it doesn't cover roadside assistance, which is very expensive abroad. So what's the point of buying it?
    Read More >
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