DRIVALIA, London - Airport - Heathrow Car Rental

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Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

DRIVALIA - London - Airport - Heathrow Information, Car Rental Instructions & Policies

Address

804 -834 Bath Road,, TW5 9UH, London Heathrow, UB7 0NA

Telephone

+44 20 3130 0448 / +44 7917796288 (mobile)

Pick-up Instructions

The DRIVALIA - London - Airport - Heathrow car rental location is located out of the airport

Arriving from Air: The transfer from the airport to Drivalia is operated by National Express – Hotel Hoppa. (see below directions for each terminal pick-up point). CLICK HERE TO VIEW HOPPA BUS SERVICE INFORMATION: https://www.hotelhoppa.co.uk/services/ Please note: No bus services from Terminal 4, either use the free airport shuttle service to T5 and catch the bus or use a taxi service. Heathrow Terminal 2 – H2C and H2D Bus. Departs every 15 and 45 minutes past every hour 0414 to 2215 (bus stops 9 and 10 – bus number H2D). Heathrow Terminal 3 – H2C Bus Departs every 19 and 50 minutes past every hour 0519 to 2219 (bus stops 12 and 13 – bus number H2D). Heathrow Terminal 5 – H5C and H5E Bus. Departs every 15 and 45 minutes past every hour 0448 to 2215 (bus stops 17 and 18 – bus number H5C and H5E).

Drop-off Instructions

Postcode for satellite navigation TW5 9UH. Pull into the car park and head to the reception. If you are arriving out of hours please call us on the number at the top of this page.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	05:00 -23:59	05:00 -23:59	05:00 -23:59	05:00 -23:59	05:00 -23:59	05:00 -23:59	05:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of GBP 40 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

International renters must present a proof of inbound travel, a proof of return, two proofs of address (dated within three months and electronic copies are acceptable), and a DVLA check code or a copy of the driving license (if applicable) when picking up

For local renters, you need to bring:

Full driver's license issued in United Kingdom

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

GBP 9.99/day

capped at GBP 100

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

GBP 9.99/day

capped at GBP 100

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

GBP 9.99/day

capped at GBP 100

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Ireland	GBP 25 per day

Besides the cross border fee, the customers must purches a foreign use insurance cost 150 GBP/rental.

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
France

The customer can take the vehicle overseas, there are some additional charges that would apply. Firstly there is a one off overseas charge of £125 along with a £20 a day green card insurance charge. There is a mileage limit of 100 miles a day, if this is exceeded, there's a charge of 50 pence per mile. The customer would also need to arrange their own European breakdown cover as we can only provide it in the UK.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

GBP 1500-2500

Theft Insurance Excess:

GBP 1500-2500

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.8 mi from Heathrow Airport T1-T4

1.8 mi from Heathrow Airport

3.1 mi from Heathrow Airport T5

Railway Stations

10.6 mi from Paddington Station

11.8 mi from Victoria Station

12.7 mi from Euston Station

Hotels

9.8 mi from Copthorne Tara Hotel London Kensington

10 mi from Seraphine London Kensington Garden Hotel

10.1 mi from Millennium Gloucester Hotel London

Other Landmarks

12.6 mi from Trafalgar Square

12.7 mi from Big Ben

14.7 mi from Tower Of London

FIND ME A CHEAP RENTAL

Map view of DRIVALIA Store Location

coordinates: 51.480215 -0.416922

Guest Reviews

Total points： 7.7 / 10 Good

Vehicle condition: 3.4
Vehicle cleanliness: 3.0
Spaciousness: 3.4
Counter staff: 3.4
Pick-up location: 3.0
Drop-off location: 3.4
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

L.Su
London
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Staff is very helpful, but it takes a long time to do the paperwork because there are more than 10 customers and only 1 staff!
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R.Darsi
London
9.7 /10 Excellent
Reviewed: Sunday, December 22, 2024
Everything cool
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Anonymous
London
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Fast, easy and straightforward
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Anonymous
London
7 /10 Good
Reviewed: Sunday, December 22, 2024
Car only had 1/4 of a tank petrol. Car provided was a Peugeot 3008, not a volvo xc60 as advertised.
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Baron Gresham
London
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Good
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Tim Richards
London
8 /10 Very good
Reviewed: Sunday, December 22, 2024
Small company with affordable prices. The store is located inside the Sheraton Skyline Hotel, without a signboard. You can take a free bus from Heathrow Terminals 1, 2, and 3 bus station to get there. Upon returning the car, they provided a ride to the departure terminal, and the service was pretty good. I had reserved a Ford Mondeo estate but got a Toyota AUIS hybrid instead. Although it's slightly smaller than the Mondeo, it was still sufficient. The mileage was 3000 miles on the odometer, so it was a very new car. I opted for the prepaid full tank option, which cost over 86 pounds. It turned out to be a rip-off because even running the tank empty only required a refill of 45 pounds. I strongly advise against getting the prepaid full tank option. I accidentally scratched the left front wheel and the wheel rim during roadside parking. They said it needed to be replaced when I returned the car, and I was charged 420 pounds including service fees and taxes. Fortunately, I had purchased the supplementary full insurance recommended by QEEQ in China, and I was fully reimbursed. I highly recommend this as it's much more cost-effective than buying full insurance abroad.
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Elmer Frederick
London
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Reasonable prices, very convenient procedures.
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Carol Hamlet
London
2 /10 Poor
Reviewed: Sunday, December 22, 2024
I paid in full to rent a car for a month, but they said they didn't have the car because I arrived two hours late???!!! Unbelievable!!! I rented a car for a month (Ford Mondeo) and fully paid the rental fee. I was supposed to pick up the car at 8 AM as scheduled online, but my flight was delayed, so I arrived at 10:10 AM at the car rental company (Drivalia). The staff on-site said that since I was more than two hours late, the car I rented had been given to someone else. They asked for an extra £1,400 to rent another car of the same model (Renault Arkana). I requested an equivalent or slightly lower category car, but the staff said there were no other cars available. I had to call the rental platform's customer service for help. After a brief conversation with the on-site staff, the customer service told me I could either not take the car and request a refund, which was not guaranteed, or pay the extra fee to take the car. Being unfamiliar with the area and having no other options, I reluctantly paid the extra fee. The whole trip was affected by this experience.
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Delia Jonathan
London
2 /10 Poor
Reviewed: Sunday, December 22, 2024
This company is incredibly frustrating. They couldn't provide a car and blamed the agent. When we had a three-way call with the agent, they admitted it was due to overbooking on their part. Their attitude was disgusting and they didn't even apologize. This is the worst car rental company ever.
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Frank Milton
London
6 /10 Average
Reviewed: Sunday, December 22, 2024
We took a bus from the airport and were charged £13.6 for two people. We reserved a Volvo XC60, but we got a Mazda X5. Not sure if it’s in the same class, but it seemed like a rip-off to me. The car pickup process was very inefficient, especially during the short winter days in London. We spent nearly half an hour at the counter just to get the car, and it cost almost £19,000 for 22 days.
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Theobald Swinburne
London
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Direct shuttle service available
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