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Last updated on: December 19, 2024
12Rental Locations
9Airport Locations
Map View of Car Rental Locations in Port Louis
FIRST CAR MAURITIUS
10.0/10
OnlyCars
9.7/10
OLA CAR RENTAL
8.6/10
MAURICONNECT CAR RENTAL
8.7/10
SURPRICE RENT A CAR
8.4/10
Europcar
8.6/10
morisoleil car rental
7.9/10
Royal Car Rental
7.0/10
Budget
10.0/10
PINGOUIN
6.2/10
FIRST CAR RENTAL
7.1/10
First
8.7/10
Hertz
7.4/10
AVIS
9.7/10
Reviewed: July 9, 2024
Excellent! The car was in great condition, and the pickup and drop-off processes were very quick. The staff was very friendly, giving us a perfect rental experience!
Reviewed: June 29, 2024
Very satisfied with the service. Responses were prompt and both pick-up and drop-off were timely.
Reviewed: June 14, 2024
The staff was very detailed and responsible when explaining the car pickup process. We accidentally drove to the departure level when returning the car, and the staff member came to pick us up.
Reviewed: April 23, 2024
Although the process had some ups and downs, the overall service was satisfactory.
Reviewed: December 19, 2023
Very satisfied, the pickup and drop-off staff were very enthusiastic, patient, and provided meticulous service.
Reviewed: July 14, 2019
Privately owned, extremely unreliable; none of the emergency contact numbers work. It's a local car rental company without any storefront, and neither airport staff nor police have heard of it. I don't understand how it became a partner with the rental platform.
Reviewed: October 13, 2014
Overall it's good, but they gave us a Malaysian car similar to an Alto. The only issue is that we are not confident about the safety of this car since it's an unfamiliar brand. Also, it can't go fast; it starts to feel unstable above 80 mph.
Reviewed: April 23, 2024
fine, at the MRU airport, but not at vehicule locator, at the parking (a poster at the arrival in main arrival zone) Vehicule fine, very good price, service ok !
Reviewed: April 23, 2024
fine, at the MRU airport, but not at vehicule locator, at the parking (a poster at the arrival in main arrival zone) Vehicule fine, very good price, service ok !
Reviewed: December 1, 2022
The AC was not working. The windscreen was working but couldn't throw water (damaged??) There was a weird noise on the engine. BUT, the car served its purpose and the staff was really friendly
Reviewed: April 12, 2022
We have received a small car, as booked (extremely useful for the small streets of Mauritius). We have appreciated the office of the car rental is in the airport area/no shuttle needed). Our flights were late 24h (and Qeeq announced the rental company on our behalf about the delay). Mauriconnect accepted to keep the price for us (instead of marking it as a no show). We appreciate a lot this support.
Reviewed: February 14, 2020
Very fast pick-up and drop-off, very clean car. The only minus - they gave not an auto, but a manual car...
Reviewed: July 14, 2019
There was no counter at airport. The guys were waiting for me outside with the car. The fuel was about a quarter so had to fill up on the way which was a hassle. The car I booked wasnt delivered and couldnt be bothered to argue or change.
Reviewed: March 18, 2019
The car fell below our expectations, it was advertised as room for 7 passengers but didn’t have enough luggage space for 5.
Reviewed: March 2, 2019
No prior indication that SURPRICE RENT A CAR was off site. I arrived earlier than planned and could not find my car. I could not find any mention of Surprice Rent A Car at the airport. No other rental agency knew of Surprice Rent A Car. Another rental agency was kind enough to help find them. I was told to wait in the arrivals hall. Still nothing. A taxi driver made another phone call to help find them. When the car arrived, it looked like it had been in an accident and had been repaired. The fuel level was already on Empty, with the fuel warning light on. I had to get fuel immediately. The car was delivered to me in the airport car park, meaning I had to pay a parking fee to exit the airport. I arrived at sunset. By the time I had refuelled the car, it was dark and I had to turn on the headlights. Only one headlight was working! This made my 45 minute drive VERY dangerous. Surprice's solution to the broken headlight was for me to pay to have it repaired myself and they would refund the cost. They confirmed the refund would be waiting for me when I returned the car at the end of my hire. This was reconfirmed on my final day of the rental. When I arrived at the airport, they did not have money ready and claimed they through they could give it to me the following day. HOW? I was leaving the country! After some time of searching purses and wallets, they found enough to cover the repaired headlight. Disappointing.
Reviewed: January 29, 2024
The pick-up and drop-off locations were easy to find, and the staff processed the pick-up quickly.
Reviewed: August 20, 2019
The staff were very impatient when we picked up the car. The customer hadn't finished checking, but in less than five minutes, the staff left. They didn't provide the paperwork initially; we had to chase after them to get it. There were some paint scratches on the car, which they didn't inform us about. I found them myself and only then did the staff reluctantly mark it on the paperwork. Before we could finish inspecting, it started raining heavily, and the one staff member left without saying anything. We had no choice but to drive away without fully checking the vehicle. When returning the car, they inspected it very meticulously, even crawling on the ground to look, and claimed there was a crack in the bumper. However, we had only driven from the airport to the hotel and hadn't used the car for the three days, as we stayed at the hotel and used the hotel's shuttle service. The mileage check confirms this. The crack was clearly old, and we had to argue with them. Eventually, their manager came and resolved the issue, but we almost missed our flight. Additionally, the deposit is extremely high, nearly 5000 RMB. As of now, we haven't received the deposit back, and we don't know if they'll deduct any money. Make sure to thoroughly inspect every part of the car when picking it up.
Reviewed: August 16, 2019
Renting and returning the car was very convenient. The staff were friendly.
Reviewed: June 6, 2019
They said the deposit would be refunded in two days, but it's been half a month and it hasn't been refunded.
Reviewed: October 7, 2023
The local rental company added a 3.4% card fee without informing us, forcing us to pay it. This was very unpleasant and led to a long negotiation at the airport parking lot without resolution. We had to contact the car rental platform after returning home to get a refund. The car provided was not the model we had booked, and it was very dirty with stained fabric seats. The features of the car were not explained, and there was no place to rent a phone holder (be sure to bring your own). They did not offer the option to add full insurance and directed us to contact the rental platform.
Reviewed: February 2, 2020
Great service, very convenient pick-up and drop-off!
Reviewed: December 5, 2019
The staff at Morisoleil were lovely and extremely helpful, would use them again without hesitation!
Reviewed: December 25, 2019
Royal Car Rental didn’t have a desk at the usual Car Rental area, there was no sign displayed as a meeting point. Instead we had to call them to have a representative come meet us. Luckily my friend had a local SIM card at this point or else we’d have been stuck. The rep then walked us across to a random part of the Carpark where the transaction was made out of the back of a car. The whole thing felt a little dodgy to be honest. When I got into the car the screen was displaying the navigation in Japanese, I was instructed this couldn’t be changed. Worse still it couldn’t be switched off!
Reviewed: November 17, 2018
The counter is in a small building directly opposite the airport arrival exit, with clear signage. There weren't many customers, and the staff were very enthusiastic and provided detailed explanations.
Reviewed: June 18, 2019
You could hire cars with some petrol roster then nearly empty and cars could be newer with less then 100k millage
Reviewed: July 28, 2018
I paid the full amount for the rental on ZUZUCHE. When I went to pick up the car, they said I hadn't paid and asked for an additional 200+ USD. After a half-hour delay, they realized it was their mistake and finally gave me the car. The car had only two bars of fuel, over 50,000 kilometers, was very old, and not cleaned. When returning the car, there were notes on the rental form about existing scratches, but they still claimed I caused them!
Reviewed: April 11, 2019
I booked a Jaguar XF on Zuzuche, but they gave me a Hyundai i10 at the store. The difference is significant.
Reviewed: February 25, 2018
In the end, I was extorted for a 200 rupee cleaning fee, claiming the car was not clean, even though it wasn't dirty at all! I even gave 50 rupees as a tip, but that's just how it is in this African country. I've never encountered this situation in other countries before!
Reviewed: May 24, 2017
The service counter was unattended, no indication of when staff would return. The vehicle was dirty, old, the windshield washer fluid and brake oil were both at the minimum level. Poor service!
Reviewed: April 11, 2017
There was nothing unsatisfactory with the supplier. My dissatisfaction lies with QEEQ for not passing on the information about my child safety seat to the rental company.
Reviewed: February 25, 2018
I was shocked that such a big brand would have such unprofessional staff in these less developed African countries. When returning the car, I had already filled up the tank, but during the inspection, the staff shook the car body by standing on the passenger door frame, causing the fuel gauge to show a warning. They then claimed the tank wasn't full and demanded extra money. Fortunately, I noticed and did not agree. After moving the car back and forth, the fuel gauge returned to normal. The staff quickly explained that it was a malfunction. However, they still charged us an additional 300 rupees, even though we gave him a 50-rupee tip. Moreover, the actual car model was smaller than what I had booked. I have never encountered such issues when renting cars in America, Europe, or Australia before!
Reviewed: March 23, 2014
Simple procedures, reliable and attentive service, very satisfied
Reviewed: August 27, 2015
Clean; organized; the staff was very friendly and responsible.
