The local rental company added a 3.4% card fee without informing us, forcing us to pay it. This was very unpleasant and led to a long negotiation at the airport parking lot without resolution. We had to contact the car rental platform after returning home to get a refund. The car provided was not the model we had booked, and it was very dirty with stained fabric seats. The features of the car were not explained, and there was no place to rent a phone holder (be sure to bring your own). They did not offer the option to add full insurance and directed us to contact the rental platform.