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Rental Locations
Review
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Last updated on: April 13, 2025
24 Rental Locations
Pickup
3KM from "Narita Airport" Station or "Airport Terminal 2" Station.Reception desk is located at terminal 1 and terminal 2
Terminal 1 : 1F, Arrival Floor, North Wing Terminal 2 : 1F, Arrival Floor, North Side Please inform us your arrival flight.Serviced by Times Car Rental.
Telephone
+81476303318
8.8/10 Very good
600+ ratings, 5 reviews
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Pickup
Please contact the store in advance to determine the pick-up location
Telephone
+818054158054 / +818032522997
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
1.The rental office is a minute walk from Hotel Nikko Narita. 2.Or proceed to car rental counters at Airport Terminals.Then take the shuttle to the rental office. Arrival at Terminal 1: Located in the Arrival Hall 1F, near the Central Exit C1. Arrival at Terminal 2: Located in International Arrivals Hall B, near North Exit 2 and North Exit 3. Arrival at Terminal 3: Please travel to Terminal 2 counter by walking or by Narita Airport Terminal Shuttle Bus. If there is no staff at the counter, please call Narita Airport rental office directly. +81-476-32-0601 / 0476-32-0601
Telephone
81-0476320601
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
Our office is a minute walk from Hotel Nikko Narita. We also have car rental counters at Airport Terminals. Rental Counter Opening Hours- Terminal 1 0700-2000 Terminal 2 0700-2300 Before-After opening hours- Please call Narita Airport rental office directly. If there is no staff at the counter, please call Narita Airport rental office directly. +81-476-32-0601 - 0476-32-0601 Then we will provide a free shuttle service to our rental office. - Approx. 15 minute drive from Terminal 1 and 10 minutes from Terminal 2. Arrival at Terminal 3 - Please travel to Terminal 2 counter by walking or by Narita Airport Terminal Shuttle Bus.
Telephone
+815017122770
8.5/10 Very good
200+ ratings, 0 reviews
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Closed
Pickup
Our office is a minute walk from Hotel Nikko Narita. We also have car rental counters at Airport Terminals. Rental Counter Opening Hours- Terminal 1 0700-2000 Terminal 2 0700-2300 Before-After opening hours- Please call Narita Airport rental office directly. If there is no staff at the counter, please call Narita Airport rental office directly. +81-476-32-0601 - 0476-32-0601 Then we will provide a free shuttle service to our rental office. - Approx. 15 minute drive from Terminal 1 and 10 minutes from Terminal 2. Arrival at Terminal 3 - Please travel to Terminal 2 counter by walking or by Narita Airport Terminal Shuttle Bus.
Telephone
+815017122770
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
Please call us upon arrival to arrange for the shuttle bus. *There is no counter for our service inside the airport. The courtesy shuttle bus, from AVIS, will take you to the branch in 10-15 minutes. Pick up points: [Terminal 1] Exit through C1 on the 4th floor and cross at the zebra crossing. Call the branch and wait there. [Terminal 2] Exit through North 3 on the 1st floor and cross two zebra crossings. Call the branch and wait there. [Terminal 3] Make your way to the terminal 2 and follow the directions for the terminal 2 above.
Telephone
+81476355300
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
The car rental service is provided by TOYOTA Rent a Car--a loyal partner of Hertz. Please reserve your flight number when placing your order. Customers arriving at T1 need to go to bus stop 20, and T2 need to go to bus stop 29. Before going to the shuttle bus stop, please call the store in advance to arrange shuttle.
Telephone
+81476321020
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
Our office is a minute walk from Hotel Nikko Narita. We also have car rental counters at Airport Terminals. Rental Counter Opening Hours- Terminal 1 0700-2000 Terminal 2 0700-2300 Before-After opening hours- Please call Narita Airport rental office directly. If there is no staff at the counter, please call Narita Airport rental office directly. +81-476-32-0601 - 0476-32-0601 Then we will provide a free shuttle service to our rental office. - Approx. 15 minute drive from Terminal 1 and 10 minutes from Terminal 2. Arrival at Terminal 3 - Please travel to Terminal 2 counter by walking or by Narita Airport Terminal Shuttle Bus.
Telephone
+815017122770
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
Call branch to arrange for collection. T1: Wait across the road from exit 'C1' (Departure Lobby, 4th floor). T2: Leave through the exit 'North 3' (Arrival Lobby, 1st floor) cross the 2 pedestrian crossings and wait at the bus stop.
Telephone
+81476355300
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
After placing your order, please inform the customer service staff of your flight date and flight number. Add the official WhatsApp ID (+81-80-9458-3399). After completing immigration procedures on the day of arrival, it usually takes about 5-8 minutes for the staff to reach the terminal.
Telephone
+81368244477 / +818094583399
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
After placing your order, please inform our staff of your flight arrival time and terminal. We will have the car ready for you at the airport arrivals area. You can contact us via WeChat: realcars, Line: realcars88, WhatsApp: +81-07064003668, or email: realcars888@gmail.com.
Telephone
+817064003668 / +818059670812
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
After landing, please contact our staff for pickup. We will reach out to you the day before your arrival, so please check your WhatsApp/Line/KakaoTalk/WeChat/email.
Telephone
+818046120188
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
Dear guest, please leave your phone number or email on the platform and a professional company staff will contact you. Please keep in touch when you arrive at the airport. You can also search EasyDrive Rental on Google Maps to find us. You also can connect us with Whatsapp 08053226333
Telephone
+818053226333 / +819093809888
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
After placing your order, please inform the customer service staff of your flight date and flight number. You can add the official WeChat ID (TKJACAR), LINE ID (@TKJACAR), KAKAO ID (TKJACAR), or WhatsApp ID (+817033438866). After you complete immigration procedures on the day of arrival, it usually takes about 5 minutes for the staff to reach the terminal.
Telephone
+817033438866 / +818072328899
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
From terminal 1: 1.After exiting customs/security please visit this link and let the staff know that you have arrived and that you would like to request a shuttle. 2.Make your way towards exit S3 on floor 1. 3.Cross the crosswalk directly outside of the S3 doors. 4.After crossing, find Bus Stop. No. 17 to your right-hand side. 5.Wait here for 5-10 minutes until the shuttle arrives. From terminal 2: 1.After exiting customs/security please visit this link and let the staff know that you have arrived and that you would like to request a shuttle. 2.Cross the crosswalk directly outside of the S3 doors. 3.After crossing, find Bus Stop. No. 24 to your right-hand side. 4.Wait here for 5-10 minutes until the shuttle arrives. From terminal 3: 1.After exiting customs/security please visit this link and let the staff know that you have arrived and that you would like to request a shuttle. 2.Make your way to Terminal 2. (There is a free terminal transfer bus offered by the airport) 3.Get off at the Terminal 2 Bus Stop. 4.Find Bus Stop. No. 24. 5.Wait here for 5-10 minutes until the shuttle arrives.
Telephone
+81476331515
8.5/10 Very good
200+ ratings, 1 reviews
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Closed
Pickup
After arriving at Narita Airport, please contact us using one of the methods below. LINE:+81 07031602216 WeChat：18612346688 WhatsApp: 81 07031602216 We will notify customers who will be picking up their cars at the airport. Free waiting time is 1 hour. If the time exceeds that, we will charge 3000 yen/hour. Thank you for your understanding.
Telephone
+817037618999
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Telephone
+81363365308
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
Go to Exit B of Terminal T2 hall and cross the zebra crossing. The store staff will wait there in the third row of lanes. After checking, arrange a shuttle bus to pick you up and go to the store for car rental procedures. 【翻譯】前往T2航廈大廳B出口，過斑馬線。 店員會在第三排巷子裡等候。 檢查完畢後，安排接駁車接您並前往店內辦理租車手續。 【번역하다】T2터미널 홀 B출구로 나오셔서 횡단보도를 건너주세요. 매장 직원이 세 번째 줄에서 기다릴 것입니다. 확인 후, 셔틀버스를 예약하여 픽업해 주시고, 렌터카 수속을 위해 매장으로 가세요.
Telephone
+818041318800 / +819091055588
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Telephone
+81476303318
8.2/10 Very good
1000+ ratings, 4 reviews
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Closed
Pickup
Narita Airport: Take the terminal shuttle to the rental office for car pick-up.
Telephone
+817014103630 / +818055643652
8.1/10 Very good
400+ ratings, 1 reviews
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Closed
Pickup
日本语、中文 Wechat：rentacar222，rentacar777 Line：rentacar777 WhatsApp：＋81 07022633737，＋81 08070372337 English Line：＋86 13901164829 English WhatsApp: ＋81 08093663388
Telephone
+818093663388
8.1/10 Very good
200+ ratings, 1 reviews
View details
Closed
Pickup
Please contact us 24 hours before your trip by calling +81-8055643652 or +81-7014103630, or via WhatsApp. This will allow our staff to arrange everything for you and help you avoid waiting in busy airport traffic. All drivers must present a valid driving license in their name. For international renters, please bring your Domestic License and International Driving Permit (issued by a State party to the 1949 Geneva Convention). Note: If you are coming from Taiwan, Switzerland, Germany, France, Belgium, Estonia, Morocco, or Slovakia, please provide your Passport, driver's license, and an official Japanese translation. If you have any inquiries before pickup, feel free to contact us at cs@yesaway.com.
Telephone
+818055643652 / +817014103630
7.7/10 Good
1000+ ratings, 5 reviews
View details
Closed
Pickup
Check in at the car rental counter at Terminal 1 or 2 after arriving at Narita Airport. A shuttle service to the rental station is available (about 20 minutes).
Telephone
+810476303318 / +810476331611
7.7/10 Good
1000+ ratings, 5 reviews
View details
Closed
Pickup
After successfully ordering the free airport pick-up and drop-off service, we will send you a request to add a social app (Line, WhatsApp, WeChat) to create a car rental service group for you. Please contact us once you have collected your luggage. We will arrange for a driver to pick you up and complete the rental process, which should take approximately 15 minutes.
Telephone
+81 07055785500 / +86 15682506781
TKJACAR
10.0/10
CRQ-CarRent
9.5/10
Nissan
8.9/10
Choice rent a car
9.3/10
YESAWAY
8.7/10
Rental Car Tokyo
8.5/10
Free Wings
10.0/10
Adati
6.0/10
Times
7.9/10
AVIS
8.0/10
3723rentacar
5.0/10
samurai
8.5/10
Hertz
9.4/10
NIPPON
4.9/10
Budget
6.0/10
Europcar
8.8/10
Reviewed: March 19, 2025
รอรถนานมาก ยืนรอรถ 50 นาที กว่าจะมารับ และมารับแล้ว ออกไปเอารถอีกไกลมาก พนักงานพูดภาษาอังกฤษไม่ได้ รถเก่ามาก รอยขีดข่วนรอบคัน GPS ใช้ไม่ได้ กล้องมองหลังใช้งานไม่ได้ แนะนำว่า ถ้าไม่ได้ราคาที่ถูกมากๆ ไปจองเจ้าอื่น เช่น Toyota , Nissan , Times ดีกว่า
Reviewed: February 18, 2025
The wait time was longer than expected as the shop is not at the terminal and the shuttle bus is slow (need to wait for a few parties to go in one go)
Reviewed: December 6, 2023
The only issue is you have to find their shuttle van service to the pick up location. Regarding the rides I do not like the electronic rear mirror. Totally not use to it, sometimes the screen brightness gets dim and it’s very unsafe.
Reviewed: February 20, 2020
Good service. They didn’t have the car type we booked so they upgraded a bigger car for us.
Reviewed: February 10, 2020
I have to wait for a long time to get a car because there is one staff at counter service. The car exceeded my expectations, a lot of space for luggage and save oil.
Reviewed: January 6, 2020
I rented a car with my Australian driver's license, and it took an hour of repeated checks to confirm my eligibility. If you have a so-called international driver's license translated from Taobao, don't bother; you won't be able to rent a car.
Reviewed: February 6, 2025
Pickup was a bit slow. I called ahead as I was arriving but needed to wait an extra 20 minutes for the shuttle to the rental office. Overall shuttle wait, drive to rental office, paperwork and pickup took 1~1.5 hours.
Reviewed: January 16, 2025
The driver can only accommodate one person, additional passengers require extra payment, and the vehicle condition is average.
Reviewed: August 3, 2024
The reserved vehicle model was a seven-seat Alphard, but upon pickup, it turned out to be an eight-seater. The rear seats were inconvenient to access, and the car was 10 years old, showing its age. It lacked Bluetooth, USB ports for connecting the phone to listen to music or use CarPlay, and everything was in Japanese. However, it could display Japanese television channels. The only redeeming factor was the good attitude of the customer service.
Reviewed: February 5, 2025
The overall service was excellent, making every step feel smooth and easy.
Reviewed: January 7, 2025
The service was good. However, the glass was later shattered, and the compensation cost was 130,000 yen, which was very expensive.
Reviewed: January 8, 2025
The rental company created a whatsapp group chat for convenience of coordination for pick-up and drop-off of rental car.
Reviewed: July 7, 2024
The Rental company met our expectation. I would like to book again with them.
Reviewed: May 4, 2024
Very convenient, the car was very clean, and the service was excellent.
Reviewed: January 8, 2025
HOWEVER, there was a huge problem. We booked a Mitsbushi Pajaero as we required a FULL SIZED 4WD with high clearance and 4WD. We received a Mazda CX8 which was large enough but not 4WD meaning that we could NOT go where we wanted and got stuck in the snow several times and us not having a full high high clearance 4WD ruined our trip. The car we were given was not equivalent.
Reviewed: February 17, 2024
I initially booked a Toyota Alphard, but ended up with an old, worn-out Toyota Voxy. This car seemed to be over ten years old with discolored headlights. The interior was extremely cramped; we had to stack our luggage three tiers high just to fit everything in. It felt torturous sitting inside. I had booked snow tires, but the car couldn't handle a slight snowy incline in Karuizawa, and we couldn't reach our hotel. We had to call the hotel at 10:00 PM to send a car to pick us up, which was quite embarrassing. I've rented cars abroad many times, but this was by far the worst experience.
Reviewed: January 20, 2024
Terrible! Forced extra charges. The car shown in the rental pictures was from 2018, but the one I got was over ten years old. This company is a scam. Do not choose them.
Reviewed: November 27, 2024
You need to call the car rental company upon arriving at the airport, and they will send a vehicle to pick you up.
Reviewed: September 29, 2024
The car is excellent, I even considered buying one to take home.
Reviewed: September 26, 2024
The Car exceeded our expectation, the service also, highly recommended. If you are planning to drive there make sure to take the card for road tax as you will be constantly paying it and there won’t be other option in some cases than the automatic payment.
Reviewed: September 10, 2024
The queue time was quick, but the staff were unwilling to provide the booked car model. The actual car given was a Honda Fit with a trunk that is too small. Consider carefully if traveling with family.
Reviewed: May 26, 2024
Pick up was inflexible. My baggage was lost and I requested them to wait but they were not able to. In the end I came out 1 hour late as I needed time to settle the admin and they left. I had to go to the city to pick it up costing us a lot of inconvenience and money
Reviewed: January 17, 2024
- Customer service was very proactive in reaching out once the booking is confirmed. Along the way till the collection, there was regular touch point to finalise my booking to add snow tyres, etc rental etc - Pick up at Airport which is very helpful. They were in contact to help me locate them - No counter at the airport, handover was carried out at the carpark - Handover was in Tokyo at my hotel which is very convenient - Rather surprised and disappointed with the condition of the car. Rather old, lots of scratches and just look unappealing - Performance of the car was average. The car lacks power and it is especially challenging in Japan's hilly condition
Reviewed: December 21, 2019
Samurai Car Rental indeed live to the expectation. Great service,and hassle free. Their return process doesn't require you to return in full tank,which really a big advantage. New car as well,so you can be assured of the car condition is tip top.
Reviewed: November 18, 2019
The kind people at Samurai looked after us very well - of course it is only car hire but they were very efficient and our choice of car was just right - would definitely use them again.
Reviewed: November 15, 2019
Car service staff were very attentive. Even going so far as to provide snacks for the kids while waiting. Car was small due to my preference but everything else was on point. Although was hoping that I could have gotten the electronic card for toll ways but not too much of an issue for this.
Reviewed: November 6, 2019
Quick shuttle pickup from the airport but a bit of a struggle to communicate in English when requesting the shuttle. An older microvan car, mechanically in good condition. Drove 1600 Kms without any issues. Small cars are preferable in Japan if you want to drive on narrow local roads.
Reviewed: May 25, 2018
Like: The mountains with dense forests, the expressways that got us places in a reasonable time. The considerate drivers, no one toots or says angry things - they are too polite for that. ( Although I did get one toot in 14 days, a fair cop. I had to desperately cross three lanes to get to an exit before the lights changed. A big white car came out of nowhere tooted at me, we merged but didn't touch for a few seconds, I slowed down and he took off ahead. Phew!) The Japanese people are friendly everywhere in the country. The island of Hokkaido; it's less populated and it was great to see rice paddies, open fields and green hills. I loved going up into the mountains with our car and going through tree tunnels and seeing waterfalls.
The 7/11 and Lawson stores; they had very good made up Japanese and Western meals and yummy sandwiches plus all the usual mini mart products. They have good carparks right outside the store.
Having the car meant we could get to out of the way places, there was always hotel or guest house nearby.
Mt Fuji, so good we had to stay there twice. The lakes nearby are lovely.
Our car was a cross between a shopping trolley and a hairdryer but it was a nifty little car.
Lots of interesting things to see - Rabbit Island, shrines on the top of mountains, gorges with rapids and waterfalls, Tokyo from the Tokyo Tower and lots, lots more.
Dislike: I read on Google that we couldn't get an ETC card but now I read that foreign visitors can get a 14 day Expressway Pass for 34000 yen. I am confused. Our car didn't have a device to signal the toll gates but could we have got one. An ETC card would have saved a lot of toll fees.
On most of southern Honshu nearly every bit of the flat land has houses, factories and commercial buildings. Finally got to some open space north of Tokyo and saw rice paddies.
Very few animals? No goats, sheep, chooks, ducks, pigs or birds. There were crows and a few ibis. Most animal farming seems to be done in huge sheds,
Reviewed: May 17, 2018
The provided car's trunk was too small with insufficient space. I wasn't allowed to upgrade even if I was willing to pay extra, and they claimed they had no other cars. The staff didn't make any effort to find a solution.
Reviewed: April 26, 2024
There was no staff at the airport counter, but fortunately, there was a direct phone line. However, no Chinese service was available.
Reviewed: January 1, 2024
Overcharging, unclear billing details, customer service knows nothing.
It takes up 48% of all car rentals. Top selected car types are: Van, Small, and Large.
* Based on all bookings from Tokyo Narita Airport (NRT) for the last 30 days.
Lowest rental rates at the Tokyo Narita Airport (NRT) is USD 63.34 on average, and can go up to USD 108.99 at the busiest August. Use this conclusion to schedule your trip to your best interest.
In contrast, Sunday is the least busy day.
More bookings mean more time spent on queueing up at the counter. Prepare yourself if it is going to take you a long time to pick up from the Tokyo Narita Airport (NRT).
* Based on the scheduled pickup time of all bookings from Tokyo Narita Airport (NRT).
Most customers book a rental car from Tokyo Narita Airport(NRT) for 4 days, showing a medium length of rental period is more favored.
One-way car rentals take up nearly 30% of the total bookings at Tokyo Narita Airport (NRT).Out of it, besides Tokyo, other top destinations : Osaka, Taito-Ku.
On average, Basic Protection costs USD 71.24 per day for Small, USD 119.54 for Van and USD 108.3 for SUV.
Do You Know?
No.1 Source Country
Customers from China choose Tokyo Narita Airport(NRT) the most as the start point of both their business and leisure journeys.
Bigger is Better
Renters from Singapore prefer more spacious car models like Nissan Serena,Toyota Alphard and Mazda Biante.
Quite a Planner
Israel renters like to plan much more ahead, they usually make the online booking 148 days before pickup from the Tokyo Narita Airport (NRT).
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Customer Service
8.8/10 Very good
400+ ratings, 1 reviews
View details
Closed