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Review
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Last updated on: April 30, 2025
15 Rental Locations
Pickup
Desk in Terminal
Telephone
+49 40284095416
8.7/10 Very good
300+ ratings, 0 reviews
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Closed
Pickup
The branch is located in the arrival hall of Terminal 2. Please proceed to counter and pick up the car.(The branch will arrange staff reception and charge an extra fee of 32 euros during the scheduled time after business hours.)
Telephone
+49405002170
8.6/10 Very good
300+ ratings, 1 reviews
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Closed
Pickup
Follow signs to the Car Rental Centre which is located in Terminal 2 arrivals.
Telephone
+494051316170
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
The branch is located in Terminal 2 of the airport and please proceed to counter and pick up the car.
Telephone
+494059351371
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
Follow signs to the Car Rental Centre which is located in Terminal 2 arrivals.
Telephone
+494051316170
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Pickup
Please proceed to the SIXT rental desk to pick up your car. From Terminal 1, after collecting any baggage, follow signs to Terminal 2. You will see our SIXT branch in the Terminal 2 arrivals area. From Terminal 2, after collecting any baggage, head out the the arrivals area and our SIXT branch is located right there.
Telephone
+498966060060
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
Serviced by Hertz Car Rentals.
Telephone
+494059351367 / +494059351371
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Telephone
+494059351367 / +494059351371
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
Airport Terminal Instructions AIRLINE PASSENGERS: Our rental desks are located in the landside area of Arrivals in Terminal 2. PREFERRED SERVICE: Available, pick up at normal rental station OUT OF HOURS: Car park in car return lane, lock the car, drop off key into key safe located in front of return lanes, key safe is indicated with "Nachteinwurf / night safe"
Telephone
+4969710445596
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
From Terminal 1, after collecting any baggage, follow signs to Terminal 2. You will see our Green Motion branch in the Terminal 2 arrivals area. It takes about 3 minutes to walk to Terminal 2. From Terminal 2, after collecting any baggage, head out the the arrivals area and our Green Motion branch is located right there. Car Return Simply follow the Car rental return signs or navigate to our Green Motion return area at Hans-Grade-Weg Mietwagenrückgabe, 22335 Hamburg. Once you arrive at the return area, you can park in one of the open lanes. A service agent will be there to assist with your return from Monday to Friday, 6:00 am - 10:00 pm, and Saturday, Sunday, and holidays, 8.00 am - 10:00 pm. During those times, you can leave the key with them. If you require any further assistance please call +4951187988004
Telephone
+4951187988004
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Telephone
+4940207697680
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Telephone
+49 40 5002170
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Pickup
The branch is located in the arrival hall of Terminal 2. Please proceed to counter and pick up the car.
Telephone
+494050752314
8.3/10 Very good
300+ ratings, 1 reviews
View details
Closed
Pickup
The rental car company counter is located in the airport terminal 2, please walk directly to the counter to check in.
Telephone
+49405002170
7.8/10 Good
300+ ratings, 1 reviews
View details
Closed
Pickup
Follow signs to the Car Rental Centre which is located in Terminal 2 arrivals.
Telephone
+494051316170
starcar
7.0/10
Wheego
10.0/10
Europcar
8.2/10
Keddy by Europcar
10.0/10
OK Mobility
8.3/10
Enterprise
8.1/10
Alamo
8.5/10
AVIS
8.0/10
Budget
8.0/10
GLOBAL rent a car
8.6/10
Hertz
8.4/10
Interrent
9.2/10
Buchbinder
7.0/10
Caro
10.0/10
Reviewed: January 26, 2025
Average, communicating in English was quite challenging.
Reviewed: December 6, 2023
Excellent Service far more better than the other portals the best part of Wheego is they automatically adjust your price if gone lower, this is amazing
Reviewed: October 5, 2024
Good attitude, only a beginner's license is needed.
Reviewed: October 6, 2024
The car was in great condition, very new, with only about 16,000 kilometers on it. I also proactively informed them about a crack on the front windshield.
Reviewed: May 17, 2019
The car, and free upgrade, was fabulous. The only frustrating thing was the checking process when we dropped the car off. The 'checker' checked cars who had arrived after us first and this was particularly frustrating as we were in a hurry.
Reviewed: September 17, 2024
Friendly during pickup, indifferent during drop-off.
Reviewed: September 11, 2019
the only complaint is the drop off together with all other companies, very crowded and slow with risk to exceed the contract deadline and lose the flight!
Reviewed: August 16, 2019
The car had a scratch on the bumper that was not documented in the rental contract, which led to 1150 Euro damage charges upon return. I did not receive a vehicle from the booked class (4 door sports sedan) but an SUV.
Reviewed: September 18, 2018
Like: Clean car. quick and easy pick up and drop off
Dislike: Not anything I can fault
Reviewed: July 25, 2024
The process was quite simple and the staff was very attentive.
Reviewed: May 10, 2024
They changed the car that I have already booked but everything was perfect and I did not feel any inconvenience
Reviewed: May 2, 2024
The car rental company's service attitude is excellent! We arrived early and they still managed to accommodate us without pushing us to buy extra insurance. They respond quickly to issues via email. Highly recommend Alamo! Returning the car is easy; there's staff at the parking lot to collect the car. Remember to fill up the gas tank! I'm not sure if I have a fine yet, but the deposit should be refunded in about a month regardless.
Reviewed: October 31, 2018
The car quality wasn't great, I had to switch cars twice.
Reviewed: December 11, 2019
Very good. Not pushy with add-ons. Got just what I’d asked for. Vehicle massive!
Reviewed: August 16, 2019
There were fewer people in the morning, no lines.
Reviewed: June 12, 2019
The car exceeded my expectations,Haven't checked the charges yet. the service in Hamburg though was arrogant, not helpful and did not function well. On my question why not someone could go with me to the car deck , the answer was just, we don't do that. So after 20 hours of traveling I had to inspect a car, then call them, then nobody came, then call them again, and then someone came and inspected it with me. WHY? why could they not send someone with me , if they knew there were scratches on that car. This is not acceptable and budget should really check wat is going on at German counters. the return was difficult because the way to car return is marked car rental not car return and Hamburg Airport is confusing in the way it is built. At the return, the guys had to do chatting in the office before they served people.
Reviewed: November 6, 2019
Was given a car in a group below what I had paid for and then offered an UPGRADE to the group I had paid for. I didn't accept the ”upgrade”
Reviewed: September 13, 2018
Like: He was very personable. Answered all my questions. Hopefully gave me a good deal.
Dislike: I needed more information on the ins and outs of the BMW.
Reviewed: November 17, 2018
The Hertz in Hamburg had very few cars. I reserved an automatic, but they were not prepared with the right vehicle at all. There were no automatic cars available. After waiting for two to three hours, they finally arranged an automatic car, but it wasn't the model I had booked. Very disappointing.
Reviewed: September 4, 2018
Booked a Volvo and paid, but was given a rear-wheel-drive Opel. The steering wheel struggled occasionally on the highway. Why not offer a free upgrade when the car is unavailable?
Reviewed: June 20, 2018
The car rental service was exceptional. Even though I couldn't understand what they were saying, I could feel their patience while they explained things to us. Just for that, it's a full score.
Reviewed: July 13, 2018
Like: Not only was I treated well, but I overheard how one of the other staff members went out of her way in assisting a couple who struggled with the language.
Reviewed: September 26, 2016
This company is terrible and untrustworthy. They pressure you into buying full insurance, tell you that there's no need for a vehicle inspection, and then charge you for pre-existing damages. It seems that the previous renter probably paid for the damage and now they are scamming new renters with full insurance to repair the car. Your company in Berlin doesn't even pay for parking fees and gets chased away. It's a disgrace that such a terrible company can exist in Germany and tarnish the country's reputation.
Reviewed: July 22, 2014
The service was great, but when returning the car, the specified spot was Terminal 1, Bus Stop 29, which was nowhere to be found. There were only stops 1-24. I had to ask many people, none of whom knew either. It took over an hour and numerous international calls to finally reach someone. Even the car rental return center at Frankfurt Airport was easier to find. If there is no return location at the airport, it is suggested to choose a more easily accessible location. Returning the car in Stockholm was much easier; there was a fixed location. However, the navigation couldn’t find this spot, and I had to ask many people to find it when picking up the car as well.
It takes up 68% of all car rentals. Top selected car types are: Small, SUV, and Large.
* Based on all bookings from Hamburg Airport (HAM) for the last 30 days.
Lowest rental rates at the Hamburg Airport (HAM) is USD 30.54 on average, and can go up to USD 88.79 at the busiest . Use this conclusion to schedule your trip to your best interest.
In contrast, Tuesday is the least busy day.
More bookings mean more time spent on queueing up at the counter. Prepare yourself if it is going to take you a long time to pick up from the Hamburg Airport (HAM).
* Based on the scheduled pickup time of all bookings from Hamburg Airport (HAM).
Most customers book a rental car from Hamburg Airport(HAM) for 3 days, showing a short-term journey is popular.
One-way car rentals take up nearly 14% of the total bookings at Hamburg Airport (HAM).Out of it, besides Munich, other top destinations : Bremen, Cologne.
On average, Basic Protection costs USD 56.54 per day for Small, USD 45.88 for SUV and USD 68.71 for Large.
Do You Know?
No.1 Source Country
Customers from Canada choose Hamburg Airport(HAM) the most as the start point of both their business and leisure journeys.
Bigger is Better
Renters from United Arab Emirates prefer more spacious car models like and Mercedes-Benz V Class.
Quite a Planner
Singapore renters like to plan much more ahead, they usually make the online booking 129 days before pickup from the Hamburg Airport (HAM).
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Customer Service
8.9/10 Very good
2000+ ratings, 7 reviews
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Closed