12 Car Rental Brands at Dublin Airport (DUB)

Reviewed: December 14, 2024

Stay away from these lads,my first and last time i rent any car of anybody and they try to scam me straight away. Gave me car with chip in windscreen,which i piccked up after half an hour and took a picture of it. After returned car they tried to charge me 560e,but next they they said it's only 160e as it doesn't need to be fully replaced. Them boys should be sacked,dishonest liars and chancers.

Reviewed: May 30, 2024

See description of QEEQ, as both as bad as each other.

Reviewed: March 20, 2024

It was a bunch of crap. I pre paid for a small car and they said they didn’t t have one because of st Patrick’s day. They then make me pay $80 over what I already paid for the car they switched me into. Normally when this happens I do not pay an up charge for the vehicle they want switch me into. I had no choice as this rental location required off site pick up from the airport and there were no other rental car companies near by. Felt totally taken advantage of. I don’t think they even applied my area payment to the rental. When I tried to dispute the charges I was made to feel as though take it or leave it. This was a terrible experience.

Reviewed: January 8, 2023

No problems

Reviewed: December 21, 2022

Counter staff helpful but took a while for form filling

Reviewed: September 27, 2024

It took us 3 cars until we could actually use one. The first one was full of smoke smell and was worse than an ashtray. The second car, we took off the lot, but then 2 km down the road, the low tire pressure warning light came on, so we had to return. Finally we got a third car that was ok. However this entire process took us more than an hour and so used part of our holiday time until we could get a working car.

Reviewed: September 27, 2024

Would be helpful to have info about toll roads.

Reviewed: July 14, 2024

Pretty good.

Reviewed: June 22, 2024

Overall it was good, except for the half-hour wait to pick up the car. The return process was quite fast.

Reviewed: June 22, 2024

Overall good experience, except for the half-hour queue during pickup; the return was pretty quick.

Reviewed: June 19, 2024

The Audi A4 diesel they provided was powerful, but the luggage space was slightly small.

Reviewed: August 16, 2024

Super helpful, smooth and wonderful experience! Highly recommend!

Reviewed: September 14, 2023

Great customer service, I would use them again

Reviewed: August 15, 2023

Super easy process, nice people. Rental car return is confusing at Dublin airport, but that’s an airport issue and not a Europcar issue.

Reviewed: August 10, 2023

To not get the Europcars extended insurence as I feel it was way pricey then it should have been

Reviewed: September 27, 2022

Staff were great. Cost will prohibit me in the future , I rent cars at a fraction of the cost normally.

Reviewed: July 28, 2024

Satisfied

Reviewed: July 23, 2024

Both pick-up and drop-off were very convenient, the procedures were simple, and the staff were very nice.

Reviewed: July 17, 2024

Very satisfied

Reviewed: July 2, 2024

Satisfied, we opted for an upgrade and paid an additional 15 euros per day to upgrade to a Volvo XC90, which is much more spacious and convenient for luggage.

Reviewed: June 16, 2024

The pick-up and drop-off service at the airport was excellent. They were very enthusiastic and guided us to the parking lot for car collection. Returning the car was quick.

Reviewed: July 26, 2024

Aggressive insurance upselling, Chinese credit cards not accepted.

Reviewed: September 29, 2019

Great company

Reviewed: September 13, 2019

It wasn’t very easy to find at the airport, we had to ring them to find out what to do, very confusing.

Reviewed: August 27, 2019

No - car too small for a family of 4 with luggage and pram

Reviewed: May 16, 2019

The amount of the deposit they asked was 3 Times more than the one in the confirmation email. Hence i had no other choice than buy full insurance with them too even despite i bought full insurance with you. So i ended up having 2 full insurance. One with you and one with them.

Reviewed: July 22, 2024

Satisfied, although the model was not what I wanted.

Reviewed: January 10, 2024

Standard and satisfactory.

Reviewed: August 4, 2019

It's okay.

Reviewed: August 24, 2018

The rental office was extremely shabby, dirty, and unprofessional. There were only three to five old cars parked in front. The staff had a very poor attitude. They were impatient and didn't provide the reserved car. Instead of apologizing, they mocked Chinese people, which led to bouts of laughter.

Reviewed: August 19, 2018

Met a handsome guy when returning the car, who kindly told me the way back to the airport. No queues, no troubles, very good service

Reviewed: July 19, 2024

Extremely satisfied

Reviewed: February 22, 2020

The car pick-up was relatively convenient, but the car provided had some issues. Fortunately, we were able to smoothly exchange it later, so it didn't have a major impact.

Reviewed: October 7, 2019

Lovely service by the check-in staff. The car should have been serviced, as I had several notifications in the car (oil too low, service due). otherwise, a good experience as always.

Reviewed: September 24, 2019

Yes, originally asked for a Nissan Juke but they didn't have any. I was given a Nissan Quashqui. Nice SUV to drive

Reviewed: September 15, 2019

Exactly the car make and model as booked and very simple collection process.

Reviewed: May 13, 2024

was seamless. very pleased all round

Reviewed: January 21, 2024

A long wait for shuttle bus on pick up. Staff at counter a little slow

Reviewed: January 5, 2024

Hard-sell on everything there is to hard sell on, threats of consequences if we didn't take their total cover insurance ("we always find something wrong when you return it otherwise"). It isn't my first time using them, and have mixed experiences so far, but this time took the biscuit. Oh, and the guy "helping" us claimed to be the manager - I hope not for the other employees.

Reviewed: December 7, 2023

Reservamos un coche y nos dieron uno de gama claramente inferior que ni siquiera podía modificar la altura del asiento y eso es una putada para una persona de 2m. Luego el coche estaba destrozado por fuera llegándole a faltar un tapacubos. A la hora de proceder con la reserva resulta que como la tarjeta de crédito no esta a nombre de quien conduce no vale, lo cual no pone en las condiciones y te hacen pagar un seguro para utilizar la de debito o incluir a otra persona si tiene de crédito. Es decir, me acabo saliendo caro me siento estafado y no dudaría en impedir si alguien va a reservar. Además la atención de la persona que nos atendió fue horrible

Reviewed: September 14, 2022

The car was what we needed for boot space and roomy inside for the four of us. The GPS worked in the car even-though we did not pay extra for it.

Reviewed: February 28, 2024

1. The car provided was smaller than originally booked. 2. There was a small problem with the rental car, so we drove back the next morning to change the car, and the car we changed was more in line with the original reservation, but it was an older car. 3.Returning the car is very fast.

Reviewed: September 23, 2022

Car was great. Staff tried to upsell. Return location was not as described, delaying arrival at airport.

Reviewed: July 16, 2022

We were required to pay a collision "surcharge" even though we had outside insurance. Additions e.g. GPS, additional driver etc really added up.

Reviewed: June 10, 2022

Drop off was misleading and totally confusing. Was supposed to open at 05:00 and I was there at 05:30. Gates were marked in red tape to say closed and open at 7 written over the 5. Return to car centre. Also why an extra charge to travel in Northern Ireland.

Reviewed: March 3, 2020

Waited quite a while in the terminal before being told to proceed to the shuttled bus to head to the pick up area. That time was wasted. Was initially given keys to a manual instead of an automatic. That was fixed quite quickly but was a pretty avoidance error.

Reviewed: February 28, 2024

The car rental service was just average. When I picked up the car, it was a windy and rainy night with poor lighting, making it hard to see any small scratches on the car's body. Fortunately, when returning the car, aside from the scuffed wheel cover, there were no other issues, and the repair cost was reasonable.

Reviewed: January 17, 2024

I was quite satisfied with the service. The local handsome staff introduced various helpful services. It was my first time driving a right-hand drive car by myself. Moreover, I have been driving for less than two years, with half a year of lockdown. Usually, I only drive occasionally on weekends in the city, so I opted for a car with a rearview camera and upgraded the insurance (though it wasn't necessary). Overall, it was a good experience, both picking up and returning the car were convenient and easy to find. Initially, I was not very familiar with roundabouts, but once I looked up and saw instructions on how to navigate them on the car window, which was quite funny.

Reviewed: November 26, 2021

There was an overemphasis on selling insurance and the scoda car was not the equilivant to an Audi A4

Reviewed: September 1, 2019

Vehicle exceeded our expectation Enterprise staff in Dublin were delightful friendly and efficient

Reviewed: July 2, 2019

The car (Skoda Octavia) twice signalled drop intyre pressure in left rear wheel. Both times a false alarm - but disconcerting.

Reviewed: April 22, 2019

Very satisfied. The car rental desk at Dublin Airport was easy to find, located within the airport. The procedures were straightforward. When we asked if there were any fees for taking the car to Northern Ireland, they assured us there were no extra charges (unlike what the website said about daily fees in euros). After completing the paperwork, the shuttle bus arrived quickly to take us to the parking lot. The staff helped us load all our luggage into the car.

Reviewed: December 27, 2023

We arrived to collect the car at 10 minutes to midnight due to delays. We were charged €30 for “collection after midnight “ despite being in the vicinity for collection and in the que before the chargeable times

Reviewed: February 6, 2020

Excellent value. Great service

Reviewed: January 25, 2020

Car was a bit beaten up so I recorded the condition of it but there was no problem on drop off or after.

Reviewed: December 9, 2019

The worst.stay away

Reviewed: September 29, 2019

Great company

Reviewed: June 8, 2022

We sat at the pick up Hertz for over two hours when the vehicle promised was substituted for two other inferior models.

Reviewed: November 2, 2019

We originally booked a different van and had to upgrade for an additional 400 euro. Pictures of vehicles online are very misleading and we were extremely disappointed with this.

Reviewed: October 1, 2019

Pick up was fairly easy. Drop off process was unacceptable.No one was downstairs to return the car to. I had to drive to two locations to park the car. Then I had to go upstairs in the airport to find an agent. My car was not checked in right then and I was told I would get an email next morning. One week later, no email still.I called twice and then went on to the correct site to retrieve the report. Not fun when you leave the country the next morning if there were any difficulties.

Reviewed: August 23, 2019

Way to long for the hole prosses

Reviewed: August 12, 2019

I got the impression that if i didn't reduce the excess to 0 that even for the slightest minor damage that i would have been charged the full excess of €3000. Not a pleasant experience, so i felt i needed to mitigate the future hidden cost by paying the excess of €341.

Reviewed: January 22, 2019

We were given a Nissan Quasqai in our arrival to Dublin & had to return it a few days later as the lights on the vehicle were terrible & dangerous. We then got a Renault fluence the only good thing about this car was the lights were a big improvement. Overall we were disappointed with our hire.