Like: I booked a compact car and ended up with a Dodge Challenger, which was not what I was expecting for the price and size, but obviously a very nice surprise. Dislike: Picking up the car took a long time (over 30 minutes) but that was mostly due to Hertz being understaffed at the desk with only one attendant and other rental companies out of cars for the date I was there. So the line was long when we arrived. That being said, the staff on hand did their best to move everyone along.
My card wouldn't swipe and the lady at the counter was prepared to let me go without. Couldn't manually enter the card and their chip reader didn't work. No Manager on site amd had to wait for one to call back in. Once they did, my card was entered manually no problem. I had to wait while she helped other customers. My little girl was crying because she thought we would have to just go back home. No apology when it was resolved.
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A.Kennedy
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View more >Dislike: Picking up the car took a long time (over 30 minutes) but that was mostly due to Hertz being understaffed at the desk with only one attendant and other rental companies out of cars for the date I was there. So the line was long when we arrived. That being said, the staff on hand did their best to move everyone along.
D.Adamson
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View more >B.cherniatenski
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View more >L.Hinds
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View more >Dislike: Nothing
J.Cole
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View more >Car Rental Brands Ranked In Myrtle Beach
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