Issues with payment system. Our credit card could not go thru. Spend 2 hrs before car was release. No contract was given, car not clean and scratches. Car was broken into, glass broken and stuff stolen. Return car on 8 Dec instead of 11 Dec, family was traumatised, no word and assistance or compensation from hertz..not sure what QEEQ can do..very bad experience
“The car was great but the waiting time to pick up was unreasonable and fustrating”
About Hertz:10.0/10
The waiting time to pick up the car was over 2 hours, hertz did not have enough staff and the staff was incredibly slow .. ended up queuing for almost 2.5 hours to get the car
I got a much better deal with qeeq.com than anywhere else and the process was easy. Plus I was able to get my interntational drivers license for one year free in 15mins which was very helpful!
“Perfect car and Perfect road trip visiting California!!”
About Hertz:10.0/10
The Hertz car was brand new, the exact model, perfect for what I ordered and needed. It was however not what they were going to give me. The initial choices were years older and not the model I had chosen. I had to go back to the counter to explain I wanted what was ordered which by luck there was in the Hertz Gold area and ready to go. We were so pleased and thankful.
About QEEQ:8.0/10
Apart from the online order and APP, I have not received or needed any human contact from QEEQ.com
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