CAR RENTAL REVIEWS ON EUROPCAR IN CHARLEROI

All good but had to pay 1 day rental because picked car up 1.5 hours earlier than we had thought

Be warned, counter staff are well versed in extorting extra money out of customers! Don't be sucked in by cheap online prices. Go to a reputable co. with proper customer service

At the Europcar reception desk, they refuse to give the prepaid car, because it was made from another office. I have to wait more than one hour without answer what happened. It was too inconvenient for me.

After an hour waiting, I decided to cancel my reservation. I made new qeeq reservation from sixt company.

Conocer que debiamos dejar un deposito de 300€ el cual a dia de hoy tras dos dias no ha sido devuelto

The car was nice, however the staff forget to tell which fuel type for the car( petrol/diesel), and whenever i called the rental no one answering, i called the 24 europcar also they didnot able to tell what fuel type for the car. After returning the europcar charge 85 euro extra to CC, but didnot send reciept detailing the charge.

Хороший сервис. Резервировал машину с ручной коробкой, дали автомат, и навигатор был, машина почти новая. Предлагали дополнительную страховку, потому что по брони был базовый комплект ( в случае чего - спишут 1000евро). Но на этот случай я понял была дополнительная страховка EasyRentCars .

The Europcar employee was rude and unhelpful, I paid extra insurance at Europecar office and process it was around 50 min. She booked two warranty for car .I return the car and money still blocked. Bad experience.

the car was not the one we order, not even similar. we had stroller for the infant, 2 big luggages and 4 small bags and all of those things were not fitting in the car. when we said that this car is not in the category we order, they didn;t even tried to service us and offer a better one. bad experience. If we didn't have the babies I would cancel the reservation.

Very quick service when I pick up the car. Very quick and clever boy in europcar office.

everything ok

everything ok

Clean and new car. Very smooth process.