Very good. Got an upgrade to a Corolla Cross midsize SUV. The car was new with only 20,000 kilometers on it. Picked it up and returned it with half a tank of fuel. No additional fee for being 24 years old. Returning the car was quick; they inspected it and refunded the deposit on the spot.
I rented a Toyota, but Budget gave me a terrible Baic. The acceleration was bad, and the brakes were terrible. When I returned the car, there was no one in the store, and I had to wait for 40 minutes. Extremely bad service! I will never use Budget again!
They gave us a full upgrade, the car was nice and spacious but it was full of scratches (it wasn't a problem because the staff took note of the scratches when inspecting the car).
“Disappointed that Budget is using this terrible and unsafe car brand - BAIC”
About Budget:5.3/10
They gave me a very bad car and an unknown car brand - BAIC, this car brand wasn’t mentioned anywhere in the contract
The car doesn’t seem and doesn’t feel safe, has a terrible performance (acceleration, braking, handling, suspension, weak engine)
The car provided was different from what I booked; it was a Beijing Automobile that I'd never heard of. The air conditioning wasn't cool, and the windows weren't tinted. When I asked the staff, they said this was the only car left. It was not the same class of car I had reserved, and the option to choose the actual car model wasn't available.
Very satisfied. When picking up the car, I took photos using the QEEQAPP, especially of the areas with scratches. When returning the car, the staff inspected it carefully, and after showing them the photos, everything was fine.
About QEEQ:10.0/10
Car Rental Companies AT Queen Alia International Airport, AMM
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