Continue to be pleased with cars hired from East Coast. Always great value. Always supplied with the car requested. Always confident that the car will perform well and has been well-maintained. (Cairns office of East Coast deserve special mention as their cars are always immaculate inside & out!)
The vehicle was clean and in good condition. The rental and return process was very quick. There's a shuttle service available as soon as you exit the airport.
The car rental service was extremely professional. They provided various maps and restaurant recommendations. Both the car pickup and drop-off processes were highly efficient, professional, and straightforward. Highly recommended!
The staff were great actually. I had to make two different reservations with the first being for 2 days before the second reservation. They were able to combine the two so I didn't have to come back after the first reservation. Everything went smooth and that is how I like it.
Absolutely avoid renting from this terrible company, run by Indians. They look for any excuse to deduct your deposit during car return. I was completely ripped off; they charged me 495 AUD for a tiny dent, likely caused by a small stone, even though the paint wasn't damaged. I didn't have time to argue as I needed to catch a flight. In summary, never rent from this Indian company again.
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