CAR RENTAL REVIEWS ON THRIFTY IN OAKLAND

The agent talked us into an upgrade which was not much more and we really enjoyed it.

It was Easy. No hidden fees. Appreciate the service.

Professional and polite demeanor.

Simple and affordable

The lady at check out was friendly, thought the lady at the counter was not so much. Nonetheless, happy with the car I got.

This is my favourite car booking platform! Great price, and easy to use.

We booked a luxury SUV (GMC) 20 days in advance and paid in full. When we arrived at the store, there was no arrangement for this vehicle. All 7 of us were forced into a Nissan 7-seater with no space for luggage, so we had to hold our luggage on our laps back to the hotel. They promised a car exchange the next day, took our US and China phone numbers and the hotel address, but no one contacted us. Strongly not recommended if you don't want to experience this helplessness at night. Complaint in progress!!!

A bit of a wait to get a car as a vehicle was not immediately available for the size/class booked. In the end, they offered us a nominal discount to take a smaller car. Managed to get all our suitcases in the trunk, so eventually were on our way. All good.