Picking up and returning the car was very convenient. We needed to cross the border into Armenia and had QEEQ confirm the necessary procedures with the car rental company multiple times beforehand. While picking up the car, the staff mentioned they needed our passport information for communication with QEEQ, which QEEQ did not inform us about. However, the car rental company expedited the process on-site, so our overall itinerary wasn't affected. Highly recommend!
This store shares the same location with the Hertz branch. Both the pick-up and drop-off staff were very friendly. I mentioned in my order that I needed to drive from Georgia to Armenia, but it seems QEEQ didn't inform the rental company. Since it was already late at night when I picked up the car, the service representative contacted their manager, who promised to handle the border crossing documents and pass for me before I crossed the border. The manager even delivered the documents and pass to my hotel. When returning the car, there was a traffic ticket, and the staff guided us on how to pay it on the machine. The only downside was that I rented a Toyota Prado, but they gave me a Mitsubishi Pajero. The back seat space was noticeably smaller than the Prado, and one of our passengers, who is quite large, found it a bit cramped. It was much smaller compared to the Prado I rented last time.
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Samuel Robertson
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