I've rented a car from Hertz before. The vehicle condition is excellent and the process is simple. This time, I liked their car just as much as before.
Car was not as ordered, they said they do not have that model any more.
Staff "Stephanie' at hertz pick up location very rude and unhelpful as we tried to ge a car that looked half decent.
Returned early and no refund
Returned on Wednesday at 10.00 am when had booked from Sunday through to Saturday
About QEEQ:8.0/10
Booking platform good, but not up to date as vechicle order is not available any more.
“Car was at tip top condition. No problems at all through out the 11 days.”
About Hertz:10.0/10
Exceeded my expectations
About QEEQ:10.0/10
Nil
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Customer Service
Good service
Dislike: Dispute on rental between EasyCarRent and Hertz. Good that it’s settked before my drop off
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