Excellent

The staff was friendly

This is a scam shop, 1. 20 minutes late for pick-up. 2. Originally rented a Honda Accord but was given a beat-up Toyota RAV4, how can you tell an extra scratch from a car full of them? 3. Extra charges specifically targeting Chinese customers. When returning the car, a lady said everything was fine. Then a man came out, inspected the car thoroughly, claimed there was a defect on the door, but the comparison with previous photos showed otherwise. He also pointed out paint damage inside the door, claiming it was our fault. This spot is never checked during inspection. This shop is clearly targeting Chinese customers.

The car was good for the price I paid for the rental - just what I needed - right size & good luggage capacity. The car was not very clean on pick-up though - I had to clean all of the windows inside and outside just to see where I was going...It had not been washed for a while either I would say

There is a lot of unnecessary complication with vouchers. The rental compnay just wanted a confirmation number, D/L & credit card - just like any other rental car outfit.

Biggest let down was I ordered a toyota corrolla bu got a toyota yaris> I am 1.9m tall which is why i ordered the bigger car

Enjoy dealing with Great Rentals, they're friendly and helpful, and really good value compared to other rentals.

Easy booking process with good information provided on confirmation.