excellen servise and cars

excellen servise

Great service! Picked up from the airport and driven to the car-pick up. At drop off- we were dropped off at the train station as well!

First of all it was a nightmare to get to the rental location as there was literally no information anywhere on how to get to the place, no one at the airport knew the company or could be bothered to help. After searching for good 30 minutes and finding another family just as confused as we were looking for the same place we started calling every number we could find and finally we were promised a shuttle in 10 minutes. 20-30 minutes later it arrived. Of course it didn’t have enough space for both families waiting so half of the people were stuck waiting for another 30 minutes. Once at the location, after another 30 minutes we were told we could only get the car if we paid for yet another insurance (additional €75), despite us having opted in for insurance during initial booking process and that was because we didn’t have international drivers permit... So yeah, apparently this is fairly typical for local car rental agencies so my personal recommendation is to avoid places like this if at all possible and keep in mind that prepaid confirmed reservation with insurance already means you won’t be charged for something else.

The car lacked power, that was unhandy because we drove in the mountains and it could barely get itself up the mountain, a scary experience. It didn't get fast enough to change into the 5th gear. It just wouldn't speed up faster than 120 km. Also the airconditioning wasn't strong enough to cool the car. We needed a car tot suit 6 people and luggage and it was big enough for that but nothing else.

Staffs are bad and any not respect! I not recommendation!

Carwiz: Staffs are bad and any not respect! I not recommendation!