Cars are larger than expected (booked a small SUV and got a Seat Ateca, which is a medium sized SUV). Pick up and drop off went smoothly. Price very good. Car condition as new.
It was already nighttime when picking up the car, and I didn't notice a small chip on the glass. When returning the car, I was asked to pay nearly 1000 euros. Feels like a scam company.
Check-in took longer than usual as there were 7 customers ahead of me but when I got to the counter, my time there took about 5 minutes. The service Rep was professional and quick. No issues with the car (Fiat Panda). Drop-off was also quick, took less than 5 minutes, I will definitely rent from Sicily by Car again.
No water in the windscreen washer and the windscreen not so clean.
Great not to be hassled about insurance, my own insurance happily accepted at the pick up desk.
About QEEQ:8.0/10
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Customer Service
Excellent service, no issues at all
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