There was no Chinese service at all, and no pickup sign at the airport. I had to look around for a while before finally calling them. The store is not at the airport, and the car inspection took place in the middle of the road, which was very unsafe and inconvenient. However, the staff were honest. For the car return, I called when I arrived at the airport and they came to pick it up.
Car condition was average only. Wasn’t being informed that speed limit is only 70km upon car collection. We had to pay FINE RM150 due to this. If we were verbally informed, we can take extra precautions.
About QEEQ:8.0/10
Needed to make some adjustment on the timing on arrival and returning the car. However, the website didn’t allow us to do it less than 24 hours before collection. If the website was flexible, I could help us make some last minute planning.
“Next time woyld choose thos company. Car condition badly can pass to customers.”
About EPTA:3.7/10
Car rent condition very bad for car. Brake almost finished and didn't services at all. Very dangerous when driving due brake problems.
When pick up we ask for changes then not other car xan choose. Terribly
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I would choose easyrentcars / EPTA again. Can be trusted.
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