Hidden fees were charged, resulting in an additional 100 euros per day for full insurance upgrade.

Unreasonable Charges

Arrived after midnight. The rental company had already added many items to the contract. I did an electronic signature on the computer without even receiving a detailed list, which caused issues.

The Avis counter staff at Barcelona airport said that I don't need to refuel the car, claiming that the company's fuel charges are the same as the gas stations. I used less than half a tank and didn't refuel before returning the car, but later I was charged for a full tank. This staff member seriously misled me about the fuel price and refueling rules, avoiding the important details, which is completely fraudulent.

Need to improve on Vehicle Availability as offered me alternate Vehicle due to non availability

Good Service