Overall service was satisfactory. There was an accident during the trip, and it's been over half a month without a charge. Not sure if the final repair claim will go smoothly.

It's been ten days and I still haven't gotten my deposit refund. And The drop off point is difficult to find. We do not know where is the office. The office in The airport is closed when 6 pm.

The ground staff was very friendly and helpful. I was upgraded to a bigger vehicle, as the one rented was not available. The car unfortunately was not in the condition I expected it to be in: - I was told it would be perfectly fine - It was scratched and bumped - It was dirty outside and inside (full of sand and dust) - We found it with the backseats were reclined - Two of the head-rests for the backseats were missing - It seems the car had not been checked and cleaned after the previous rental The Europcar customer service was unfortunately neither very responsive nor helpful.

Like: One of the cheapest i’ve been able to find. With it being very easy to use and the whole process from booking to paying to collecting and dropping off was pretty seamless.

Like: Efficient and friendly staff, great vehicle
Dislike: No parking spaces available during early morning (5:50am) drop off. No real problem - had to double park outside Europcar rental office