Terrible

Counter staff was threatening hard sell for the insurance. I’ll never use them again. I spent £30 on insurance when booking the car and they tell you that it’s not enough and that you have to buy insurance or will end up in a bad situation. Like road side assistance will be charged or if you leave your car parked and someone damaged it. I was left helpless at that stage and ended up paying 150 euros. Horrible sales technique.

As you finalize getting car from BGY airport arrivals, staff will show you P3 garage which you can go there by bus number 8.

Прекрасная работа персонала! Не совсем было понятно где оставлять Авто, так как фирменные парковочные места были заняты. Порекомендовали оставить на фирменном месте другого оператора.

Все на высшем уровне!

Car was dirty.

Check in staff visibly frustrated when I said I didn’t want the extra insurance. Insisted I should have it regardless if my card provided suitable cover. As soon as I saw it was the same counter as goldcar I wasn’t surprised by his attitude and was very nervous about renting through them.