Perhaps can link to the NRMA for better insurance coverage as we gotta offer of similar insurance coverage in Melbourne which cost us only $125 for 5 days vs Hobart at $450 for 5 days.
The vehicle was very new with just over 10,000 kilometers on the odometer. It was fuel-efficient, and the CarPlay connection made navigation very convenient. Additionally, the lane-keeping assist feature was excellent. If you're used to driving left-hand drive cars, switching to right-hand drive might feel a bit off, but the system immediately alerts you if the vehicle veers out of the lane, which is particularly helpful.
Rented a car from this company and there were small scratches on the door. Since we had full insurance with no deductible, there should have been no charges. However, this company unauthorizedly charged my card. When we returned the car, no one inspected it. After we got back to China, they claimed there were some scratches and asked me to pay for it, even though we had full insurance. ZUZUCAR said they would negotiate with EUROPCAR, and there should be no additional fees. But on October 31, EUROPCAR charged 550.00 AUD to my credit card without my card or my permission! Such a garbage company.
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