Europcar HOBART AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Leif

Australia

Reviewed: Wed, Nov 4, 2015

About Europcar: 2.0 /10

Rented a car from this company and there were small scratches on the door. Since we had full insurance with no deductible, there should have been no charges. However, this company unauthorizedly charged my card. When we returned the car, no one inspected it. After we got back to China, they claimed there were some scratches and asked me to pay for it, even though we had full insurance. ZUZUCAR said they would negotiate with EUROPCAR, and there should be no additional fees. But on October 31, EUROPCAR charged 550.00 AUD to my credit card without my card or my permission! Such a garbage company.

1 days rental

Relevant Reviews on Europcar HOBART AIRPORT

Haley Hansen

Australia

1 days rental

Reviewed: Mon, Apr 9, 2018

About Europcar: 4.0 /10

The wait time was incredibly long. They didn't send an electronic contract. The windshield was broken, and they still haven't contacted me about the insurance.

S.Chatterjee

Australia

1 days rental

Economy | Kia Rio or similar

Reviewed: Fri, Feb 28, 2020

About Europcar: 8.7 /10

Instead of Kia, we were given a Suzuki Swift GL, which has a very low wheelbase, causing bumpy scraping in the many speed breakers around Hobart. The complimentary GPS was very useful, though we had our own, which we didn't had to use.

About QEEQ: 8.0 /10

Good service as usual, our 4th hiring in the last 12 months.