Very professional staff and didn't push any extra insurance on me.

Very pleased that the booking went through correctly and provided a great price.

very helpfull

no phone number hard to contact in emergency

Helpful counter staff.

Fabulous ...easy to follow and appreciated the contact prior to collection.

Have representative at Hobart Airport car park drop off, all other companies did. We had to ask another company what was the situation with Europcar.

Requested a Mitsubishi ASX specific for its' size but got upgraded to an 7 seater Outlander 4WD. i normally love upgrades but not in this case. The car was too big for the narrow roads we intended to drive and most likely used more fuel than what the ASX would have done.