Efficient, good value.

The counter staff tried to up sell the third party liability insurance to us at the desk, without mentioning Washington state's minimum liability insurance requirements. Felt pressured in the spot.

Price was very competitive compared to other booking platforms. No issues with the booking, and free cancelation was also provided.

They tried to get us to upgrade to a Camry, and their attitude soured when we declined. The person at the garage was very polite and friendly.

I booked a Versa or a similar model online. When picking up the car, there was no Versa, only a similar model, the Corolla, but they wanted to charge extra. I refused. Guess what car they gave me? A Toyota Yaris. Terrible service.

Great service. Due to an issue with the driver's credit card, we needed to change the driver temporarily. The staff at the location were very patient in handling this for us, although adding an additional driver incurred a fee. Overall, it was a smooth and pleasant experience.

Like: Hannah was amazing! She made checking the car in an easy and quick process on a crazy return home day. She was friendly and even went out of her way to find us a luggage cart. Her extra efforts made a rough day easier to handle. Thank you Hannah, you are wonderful!!!!
Dislike: A bit confusing when picking up car with all the extra options.