Great service

The staff’s authentic Beijing accent felt very familiar and friendly in a foreign country. They had a great attitude, provided proactive pickup and drop-off services, and the rental process was smooth and efficient. They even provided extras like a charger and phone holder which were not included in the rental information. The car was in great condition. When a problem arose with the vehicle, the customer service lady was very kind and capable, and she looked very professional in person.

The service was excellent, every call was answered immediately, and our questions were patiently and thoroughly addressed.

Quick, easy and good value.

Booked corolla but got the different model from this company. It was bigger than I thought. From previous journey, we couldn't fit our bags so had to put 2 bags at back seats, but this car was more than enough to put all . Car was pretty old (ran more than 100000km) and no Bluetooth functions so had to get audio line from petrol station which didn't bother too much Despite car was old, company maintained the car so well so it was nice and comfortable during our journey and customer Service was tooooo good Thank you EZU Even thought its not a big company like europcar , hertz , avis We will definitely Use this company again when we visit Auckland again Thank you