I originally booked a Ford, but all available cars at pickup were Fiats, which could not accommodate our luggage. We had to rent another car, which increased our costs. This is a new small company with no chain stores, so the flexibility in adjusting car models is limited. However, the staff were quite responsible.
I booked a compact station wagon through easy rent. easy rent booked me a compact car and not a station wagon. I called to complain and email and have not heard back! Terrible service. Had to pay more money for the car I had originally booked.
“easyrent cars was fine but I would not recommend Centauro again.”
About Centauro:5.3/10
Did not exceed expectations. Centauro was difficult to find...it is outside the terminal, and not only outside but not really labelled. I had to ask information and only saw 1 sign of Centauro and the rental office is not where most of the big major car rental offices are and is in a remote location. I would not mind this if it was THE ONLY problem I had but there were others....
The car key I thought did not work because the trunk would not lock when the key was close. Wish they explained this to me.
Third, I bought insurance online when I paid for the rental, but the lady at the desk told me that she recommended a "piece of mind" insurance where there was no minimum deductible and greater coverage, but just wish it was available online to book.
Last, this place does not have a drop box return, so I had to leave the key in the car, which I really do not feel safe with, looking back. Just wish this place had a key box return.
About QEEQ:8.0/10
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