Great venture with East car rentals and Arnold Clark

Terrible company! They extorted £400 from me for a scratch! Scam! Thieves! Initially demanded £1000! For the same scratch, other companies did not charge me. This company is shamelessly greedy! Hypocritical smiling Brits! Thieves! Damn it! Return my money! What pride do you take in extorting poor students?!

Excellent service

Excellent service

This was the first time I rented from Arnold Clark thru QEED, and I loved it. Airport pick-up of rental cars costs more because of location surcharge, so I opted to pick-up at its city location (Inverness, Scotland). The webpage instructions on where to meet Arnold Clark's shuttle were too simple, and I could not find it. So I called and was further instructed by phone. After I finally found it, the ride into town was smooth. The local agent (forgot his name) who helped me collect the car was the best I've ever seen. Not only did he go over the rental agreement clearly and quickly, he spent a lot of time documenting existing exterior damages and explaining a few practical features of the Peugeot 208 assigned to me. When I returned the car 9 days later, I did not have time to examine the car with their agent and hopped on the airport shuttle immediately. This was not wise, but I was pressed by time and I was sure that there were no new exterior damages. Two days later Overall, the experience was the best in my years of foreign trips. I would recommend Arnold Clark to anyone looking to rent in Scotland.

Booking by QEEQ was simple. Price Drop check was a very nice feature to have. I would use QEEQ again without hesitation.

The most amazing rental experience I’ve ever had.

I had booked a compact 5 seater and was given a Mercedes A class which was in a good condition. Had no issues with the car. Was a joy driving that car! Very happy with Arnold Clarke's service. Merc A class is a bit of a squeeze for 3 in the back, so go for a medium SUV or a bigger car if you are a group of 5.

Got a cheaper deal by booking through EasyRentCars. Quick processing and helpful customer service. More elaborate wording for insurance would be helpful.