“Best value for money and superb fast processing time.”
About EPTA:10.0/10
Very fast process from pick up and drop off. Good hospitality from their staff. Car is clean and tip top. Eventhough the fuel receive only 2 bars, I have fill up full tank and left with 3 bars without any dispute. Cash deposit also returned back on the spot. Thank you EPTA.
About QEEQ:10.0/10
Very smooth process. I should pay earlier to lock lower price and trust with adjusted price system. Thank you ERC.
“A bit disappointed because i was only given 2 bars of petrol.”
About EPTA:5.7/10
In my booking confirmation i understand i will get a full tank of petrol and that i was supposed to return with full tank too. However, i was only given 2 bars/level of petrol. The staff said this is their normal practice ie. to give only 2 bars/level of petrol. If this is so, then would suggest that you provide a proper confirmation during our booking.
Like: I like that the staff was punctual during my pick up. Also they were professional in identifying the scratches and dents of the car made by previous drivers so that I would never be wrongly blamed for those damages. Dislike: They were a bit slow to arrive when it was due to return the car to them. This caused me to be almost late for my flight check in.
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Customer Service
excellent experience
Relevant Reviews on EPTA Epta Car Rental & Tours Sdn. Bhd. (LGK)
R.ABU
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View more >N.Abdullah
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View more >K.Chun Yii
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View more >P.robinson
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View more >Dislike: Nothing
L.Ee Hahn
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View more >Dislike: They were a bit slow to arrive when it was due to return the car to them. This caused me to be almost late for my flight check in.