Car rental company did not have the specific car Audi Q5, even though booking says it is for specific car model. Nevertheless, counter staff offer free upgrade to Q7. Although he was holding the Q7 car key, but he cannot locate the Q7 in the car lots. In the end, I settled for a Volvo XC60 parked just right outside of the reception.
To my surprise, the counter staff just blank out the printed text “Audi Q5” with correction tape on my rental agreement paper! And write over it “XC40”! He reasssured me this is fine.
Now I know why the Q5 and Q7 are missing from the car park lot.
It was ok. Was a little troublesome getting to the location off the airport, especially for travellers, but overall was not too bad.
One comment though, the car came with an empty tank. That was a little stressful at the start.
Cheaper rates, but dont expect the newest cars compared to Hertz / Sixt.
Overall still a vehicle in good condition, but lacking some of the comfort features like Airplay.
Vehicle was well maintained, and we did not experience any breakdown during our 6 days drive
About QEEQ:10.0/10
Smooth booking. However, price drop protector did not kick in.
I manually checked and discovered a cheaper rental. Had to cancel and rebook myself.
Like: Everything about our rental van was good! Dislike: That they deducted tolls and admin fee from deposit...
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View more >Dislike: That they deducted tolls and admin fee from deposit...