My flight landed about 11.15pm, manage to get the car by 11.45pm. Good service provided, car in good condition and clean. We return the car at town, but stuck in heavy traffic. Reached the center about 10 minutes late but the staff still Waiting for me without charged. I’m appreciate it so much. Thank you so much. Definitely Will back to eurocar again!
About QEEQ:10.0/10
First time using this apps, cheapest price in town. Apps have reminded service, provide the pick up and drop off instructions and directions. Love it so much.
I have nearly 20 years of car rental experience in various companies in Thailand and have been renting with this company for several years.
This time, the vehicle had over 150,000 kilometers on it. It was very slow to start, and if an abrupt acceleration was needed to change lanes, it would likely get hit by other cars and be unable to escape. I believe this was due to the vehicle's deteriorated spark plugs, leading to a lack of power.
“i had better experience with Europcar Don Muang Branch before, maybe i am bad of luck this time”
About Europcar:8.3/10
Rent Toyota Yaris for 3 days, the car is a very old model, doesnt even have bluetooth system which was a huge disappointment. Cleanliness should be improved, although there is not visible stain or dirt inside, some of the area on front panel, steering wheel and door area felt very sticky, i have to wipe down those area by myself. other than these two issues, car was alright.
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Customer Service
Excellent!
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I have nearly 20 years of car rental experience in various companies in Thailand and have been renting with this company for several years.
This time, the vehicle had over 150,000 kilometers on it. It was very slow to start, and if an abrupt acceleration was needed to change lanes, it would likely get hit by other cars and be unable to escape. I believe this was due to the vehicle's deteriorated spark plugs, leading to a lack of power.
I hope for a better quality vehicle next time.
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