Apart from the above mentioned very good experience.
Thailand
Reviewed: Mon, Nov 18, 2019
About Chic Car Rent:7.0/10
The office location did not match the address given so we walked for around 20 minutes in hot weather for no reason and had to book a taxi back to the actual location (inside the Domestic Terminal).
The car pickup process was troublesome. Returning the car was also problematic due to miscommunication with customer service. They told me to wait at Terminal 1, Arrival Gate 3, but no one showed up. Parking at the airport was inconvenient, and being unfamiliar with the area, I spent over an hour driving around. The staff hadn’t arrived when I got there. While the fuel tank was full upon arrival, driving for over an hour lowered it slightly, and I was charged a deposit deduction of over 570 THB.
I bought a insurance from app.
Unfortunately my car had accident and I have to paid some amount of money(4000 bath)at the counter.
So, I recommend for buying insurance from owners more than buy from application.
Some of counter desk at dmk airport didn't provide enough information.
About QEEQ:10.0/10
I bought super protection insurance from application. But, my car got accident and I have to pay at counter first. Then apply the claim form in application and wait my money return.
Qeeq provides good and fast service via email. But sometime you want to talk with operator more than email.
“The car is dirty, not full of gasoline staff without service mind speaking badly”
About Chic Car Rent:3.7/10
รถสกปรก น้ำมันไม่เต็มและไม่เติมให้เต็ม ให้เติมกลับมาเจ็ดเต็มสิบจะมีใครเติมให้ตรงขีดเดิมได้
staff ไม่มี service mind พูดจาไม่ดี
The car is dirty, not full of gasoline and not full. To fill it back seven out of ten
staff without service mind speaking badly
try improve car collection waiting time. waited almost 45mins.
About QEEQ:10.0/10
good platform for car rental.
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Customer Service
Apart from the above mentioned very good experience.
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