The quoted price was far lower than the actual cost!

We were pressured into additional insurance even after showing we had comp and collision, as well as insurance through my credit card company. They would not let us have a vehicle without singing on for more liability insurance. A complete shakedown. Very unsatisfied.

Had a long wait to collect the car from Hertz standing in the queue with up sell to go premium and jump to the front. Tried to sell additional insurance to me using scare tactics despite explaining I had an annual policy covering the excess and didn’t want it. Car was clean except on front where washer fluid was probably spilt during a top-up. Taking photos of the condition of the car and emailing to the customer is a nice innovation by Hertz. Car was problem free throughout hire. Dropping off the car was super easy and quick. If only the collection could be like this.

Simple and efficient booking. I have used before and will use again.

Le délai pour prendre la voiture a été trop longue. La personne que m'a donné la voiture a été trop insistente pour que je prendre une assurance additionnel.

Excelente plataforma de reservations.

insurance polcy is very unclear