Excellent rental and booking experience.

A very dirty car and was previously driven by smokers. Otherwise, everything was great.

Smooth and fine

Terrible experience, the car I was given was not the assigned to me at the time of rental.The car smelled like pot, dirty. I had to exchange the car because the breaks were so bad.

Did not realize it was a third party. Car was not clean on inside and was not full of gas. Car was 16000 miles past oil change based on sticker and car had message about needing maintenance.

The rental booking stated there was a shuttle from the airport. I was unable to find a shuttle so I took a taxi thinking it was close. I was tired from travel and was just ready to get the car. $36 later I was at the rental location. The car was disgusting And had not been cleaned. There was a receipt for Chinese food in the backseat. The Camry had a lot of body damage also. I told the rep that the car was not acceptable and asked for another car. She offered me a Mustang that looked like it had been sideswiped. The whole experience was a nightmare and cost me 2 hours and $50. I have never had such a bad experience with a rental car.

Car was dirty inside and outside at the time of pick up...office staff was not present at the time of pick up for the first ~10min but office sign read open (would be nice to have a sign that says something like "will be back in 10min"...