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Live chat Email us Service Code: 4980432356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4980432356
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Search for Europcar Car Rentals in Salzburg

Would have been better if we're given the car on time and explanation for not getting the same car

Reviewed: Tue, Oct 15, 2019
About Europcar: 7.0 /10
We booked the car to start rental at 9am, we were there at around 8:35 to prevent delay, completed all documentation at around 8:45am, was told that the rental will start at 8:30am since we were early, however i felt unfair so i requested to start at 9am instead, the lady who served us said we will have to wait until 9am. So i agreed and thought they will hand us the key at around 8:50am and go through the car with us so we can leave on time. However we were only served at 9:00am, by the time we got the car was way past 9am. Also during the waiting time, I realized my flight print out and other documents were mis-handed to the lady while making payment. When i walked to the counter and asked if my document was with her, the lady was quite rude and asked me to wait for my turn. We were not given Volkswagen Polo as booked on Easyrentcars.com. No explanation given as well. The man who served us for the car return had better attitude.
About QEEQ: 8.0 /10
Volkswagen Polo image
Europcar
Salzburg
Austria
Economy | Volkswagen Polo or similar

Relevant Reviews on Europcar SALZBURG

Marian Jessie

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Europcar
Salzburg
Austria
Reviewed: Thu, Apr 26, 2018
“Salzburg - Königssee, Germany - St. Wolfgang - Hallstatt - Vienna”
About Europcar: 8.0 /10
The staff at the pickup location were very nice, and there were no forced additional charges or upselling.
About QEEQ: 10.0 /10

Myron Hewlett

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Europcar
Salzburg
Austria
Reviewed: Mon, Nov 26, 2018
“Salzburg to Vienna”
About Europcar: 6.0 /10
The process was quite fast, but nobody took me to the parking lot to inspect the car, and they required me to sign off on the car's condition before giving me the keys.
About QEEQ: 8.0 /10

Susanna Tomlinson

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Europcar
Salzburg
Austria
Reviewed: Wed, Jul 4, 2018
“Golden 48 hours haha, Day 1 pick up car, drive to St. Gilgen and stay overnight at St. Wolfgang. Day”
About Europcar: 10.0 /10
Picked up the car successfully in less than 20 minutes
About QEEQ: 10.0 /10

Woodrow Jenny

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Europcar
Salzburg
Austria
Reviewed: Sat, Jan 7, 2017
About Europcar: 6.0 /10
The staff was very friendly, but they didn't clean the snow off the car in advance when handing it over. The handover was late, and they only did a hasty cleaning later.

Julie Richard

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Europcar
Salzburg
Austria
Reviewed: Thu, Feb 5, 2015
About Europcar: 2.0 /10
The service was terrible! The car broke down halfway, and they asked the customer to contact the car supplier on their own. They didn't provide a replacement vehicle and asked the customer to take a taxi back from 70km away from the destination. The rental company would cover the taxi fare, but it had to be done before they closed, otherwise, they would be off duty! They even said they reserved the right to hold the customer responsible after the vehicle inspection report is out!? Unbelievable. Especially since I already pointed out that the clutch felt off when I picked up the car. Still, they said they would wait for the inspection report before making any decisions. Also, the car provided was not the model I originally rented; it had a lower chassis. When driving in heavy snow, its passability was terrible!

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