No information supplied on where to pick up the car and how to get there. It took nearly an hour from leaving the terminal building to getting the car because of this lack of information - totally unnecessary and very very frustrating.
“Dissappointed and will never use this service again.”
About GOLDCAR:4.0/10
Cancelled at counter as the counter staff was not really helpful. Suggested we either pay an additional GBP 50 for full insurance coverage or GBP 1400 will be blocked from card which she said would not be released based on past experience. Disastrous experience.
“Car, Service was good - ridiculous price had to be paid at counter though”
About GOLDCAR:9.3/10
Being penalized for not having a credit card and having to pay an expensive cover is ridiculous. People these days do NOT always have credit cards!
About QEEQ:8.0/10
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