The service attitude was okay, but their English wasn't very good.

Polite, quick and easy to deal with

All fine

I had insurance still they insisted on buying insurance at the desk, which was expensive. They said the insurance which I have got from easyrentcars.com is not easy to claim in case of any issue.

Terms and conditions of insurance should be more clear.

the don't give same as i book and not even better was smaller we i say i book different car the stuff say the website of easyrentcars.com they always put pic of nice car to make you book from them but we don't have this car this was when we pick up but other guy when we drop it back was nice person also still not get back my Deposit he say whine 24 hours but upto today i still not get it back i have paper from them say i retain car was ok its already 7 days

2 weeks after my trip, some "admin fees" have been charged on my credit card. However all the fees were supposed to be included when I dropp off the car (tank was full, no dammage etc...)