The collection took about 90 minutes, just to get through the queue - for which you had to take a ticket to reserve your place - although this was not immediately obvious. There must be a simpler and more efficient way in which to book people into cars than the systems used here - it took about 20 minutes per car - horrendous!
After the tire blew out, it took about 2 hours for the car rental company to answer the phone. The 24-hour roadside assistance hotline was called for half an hour, but neither the rental company nor the assistance service spoke good English. The replacement car provided by the rental company needed to be picked up in person, and the journey took more than an hour, wasting almost the entire day. I would suggest avoiding this company.
About QEEQ:8.0/10
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