First, they did not have a full size car. I ended up with a Honda civic which was too small. I had to spent a lot of time to convince the guy that I booked a full size car. Then with so many things going on, I forgot to ask my drivers license back before I drove away. I wish they could remind me. The vehicle was in good condition, its jut not what I booked
It was my first time renting a car abroad, and I was quite anxious. However, upon arriving in Toronto, we called the rental company and they quickly sent someone to pick us up. They even helped with our luggage and drove us to the office to complete the paperwork. It was very convenient and efficient, and soon we were driving the car they had picked us up in. Though it wasn't the exact model we had booked, the car was in good condition and clean. For the next half month, the car performed perfectly. We drove from Toronto to Quebec City, covering over 500 km without any issues. When it was time to return the car before our flight back home, we couldn't make it to the company's location on time, so we left the car at the hotel front desk near the airport and notified them. They agreed without any fuss and were very courteous. This allowed us to return home without any hassles. Overall, our first car rental experience was very pleasant. Thank you, QEEQ! We will definitely choose you again next time!
The customer service was phenomenal. The representatives were extremely helpful and kind... and I needed a LOT of help that day after an international flight. I would highly recommend.
“The Staff at Iversta needs to be more professional and clean their cars and SANITIZE them properly.”
About Iversta Rent A Car:6.0/10
The Car was not sanitized properly. The car was also not so clean and I had to point out to get it cleaned. The car had rough interior. They Charged my visa even though I had Paid to Qeeq already. Still waiting for refund.
About QEEQ:10.0/10
Customer service was prompt in responding to my query about double charges.
The car was a little bit dumpy but the price was outstanding and that is what is most important to me . If you want to save money choose this rental, if you are picky I need a perfect and new car then go elsewhere .
About QEEQ:8.0/10
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Customer Service
could have been better.
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