Nightmare

M Pape

United States

Reviewed: Wed, Sep 4, 2019

About FOX RENT A CAR: 2.0 /10

The car we rented (Jeep wrangler) wasnt there when we got there. We prepaid. They said they had two coming back and theyd call us. No call. We called them 6 times and then they said they got one back but would only hold it for us for ONE HOUR before they released it to someone else, even though we prepaid for it. The manager yelled at my husband; even though we had a 2 year old with us and had to schlep him ALL THE WAY BACK to the airport during rush hour traffic, and even though we paid for the car upfront. I would NEVER EVER EVER in a million years go with them again. I feel horrible for the poor people who work for this company. Spend $50 more and get actual service. Dropping off was a breeze.

Medium SUV | Jeep Wrangler or similar

1 days rental

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Becky Carlson

United States

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Wed, Jan 29, 2020

“Easy, economical and delivering exactly what they promise!”

About FOX RENT A CAR: 9.3 /10

We waited quite a while for our turn at the counter to get our car, late in New Year's Eve. But the staff were courteous and efficient. Also, the back seat of our car was filled with dog hair, both on the seat and the carpet. We took it to a car wash and tried to vacuum it ourselves, but we couldn't get the dog hair out, either. It was not pleasant.

About QEEQ: 10.0 /10

We'd use you again!

B.Adams

United States

1 days rental

Full Size Van | Dodge Grand Caravan or similar

Reviewed: Mon, Sep 30, 2019

“First and last time I will book with Fox rentals.”

About FOX RENT A CAR: 5.7 /10

I booked/paid for a mini-van and called Fox the day before to make sure everything was in place. I was informed that yes, everything was already paid and there was a mini-van booked for me. We arrived at Fox and was informed by the front counter staff where to go to pick up the mini-van. We got to the vehicle area and I handed a young man the paperwork. He looked at me and said there were no mini-vans left with an attitude that was like he would rather be anywhere but working there. There were 3 sets of keys hanging on the board, he looked at them and said I could have a Jeep SUV. We got to the vehicle and the black cloth front seats had something white that was spilled on them and the rear console/armrest was sticky. I started the vehicle and noticed that the gas gauge was showing 3/4 tank. We got to where we were staying, got wet washcloths/towel and washed off whatever was on the front seats and rear armrest. I also noticed there was 80,000 miles on the vehicle - seemed pretty high for a rental. I booked with Fox because they had the best price for a mini-van but that was not the vehicle I got.

About QEEQ: 10.0 /10

J.Henson

United States

1 days rental

Economy | Toyota Yaris 2 Doors or similar

Reviewed: Wed, Sep 18, 2019

About FOX RENT A CAR: 7.0 /10

did not have car we wanted and ordered. Gave us upgrade and charged us for it.

a.negron

United States

1 days rental

Economy | Toyota Yaris 2 Doors or similar

Reviewed: Fri, May 10, 2019

About FOX RENT A CAR: 7.0 /10

car was not properly serviced,no water in windshield cleaner nor a lug nut removing tool.Thank god my wife and I did not have a flat.The overall interior needed cleaning.