Organisation de la récupération véhicule scandaleuse

Although the rental company provided a car from the same category, I wanted an SUV but got an MPV, which was somewhat disappointing.

Very good. We met a person from Sichuan working there after getting off the plane, who helped us communicate and even took our hitchhike. Haha!

We picked up the car in Nice, and the staff warmly welcomed us. The entire handover process was pleasant, and returning the car was also very smooth!

Awful rental company, first bad experience after years of renting. They secretly added various insurance charges totaling nearly 200 euros; can't even file a complaint. Terrible.

Surprisingly there was a long queue and the staff were doing their best but also were helping each other with issues so waiting times exceeded expectations. I assume though it was a one off thing. The car was parked horribly. There was no space to open the door not to mention the distance to the next parked car was maybe 20cm. I had to get in the car from the back seat and crawl to the driver seat ! I hope this won't happen again. I will yet try Europcar again.