Budget car didn’t deliver on what I was promised, instead downgraded me and never returned my calls!
M.S
United Kingdom
Reviewed: Fri, Aug 16, 2019
About Budget:6.0/10
I was informed the Merc E Class was not available, which is understandable and would expect a ‘similar car’ in this range, however they didn’t have any other car in this category so downgraded me to a C Class which I told them is not big enough. The staff member (Clive) made promises for me to call back and change over the C class for an E class as he was ‘100% sure they will come back in stock’. I called everyday and not once did Clive return my calls nor were the staff helpful. I left 4 voicemails over a 4 day period with nobody returning my calls and even when I got through to staff, they promised to call back and never did.
excellent service, pick up takes bit long. if there is car park availabe for customer to drop their car while picking up the car and take back his car at the time of drop off
Car was great. Could have been more efficient on petrol for compact / size of car.
About QEEQ:10.0/10
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Budget car didn’t deliver on what I was promised, instead downgraded me and never returned my calls!
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