I got an “upgraded “ car as the Toyotas had no Sat Navigation. Got given a Chrysler, which was a slightly bigger car, which wasn’t necessarily what I wanted.

No

The only complaint I have is an employee's attitude at rental site upon pickup.

Transaction was smooth will use again.

1. waiting time at counter 40 minutes. much too long. 2. first vehicle handed to me had cruise control broken. I found out after 15 minutes in the car and returned the car. I was given angoss replacement car. 3. Staff at gate was rude.

Good price. Fair overall service at best. The car was overdue for retirement.

Satisfactory

depressing agent as I walk in. Grumpy agent despite my efforts to be cheerful. The agent talk in short sentences in heavy accent in whisper. He appeared to be annoyed the whole time. I feel like we had disturbed him for coming in. Never offer a smile from beginning to end. Horrible service! Return car agent move super slow again not cheerful or friendly although his demeanor was slightly better than the check out agent. I get a sense that Fox rent a car agents are lazy, hate their job and does not like customers.